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More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: CraigVMN on March 10, 2022, 03:53:13 pm

Title: Crash on launch
Post by: CraigVMN on March 10, 2022, 03:53:13 pm

As soon as I launch the app, it crashes. Any ideas why?

Title: Re: Crash on launch
Post by: JimH on March 10, 2022, 04:27:16 pm

Common reasons are antivirus and drivers. 

Look for the thread on Windows Defender here.  Don't use another antivirus program.

You could try installing the 32 bit version of MC.

Is there an error message?  At what point does it crash?

Title: Re: JRiver crashes upon launching
Post by: JimH on March 10, 2022, 04:49:47 pm

You might also have a license problem.  Do you own one?

Title: Re: JRiver crashes upon launching
Post by: CraigVMN on March 11, 2022, 08:09:54 am

Quote from: JimH on March 10, 2022, 04:27:16 pm

Common reasons are antivirus and drivers. 

Look for the thread on Windows Defender here.  Don't use another antivirus program.

You could try installing the 32 bit version of MC.

Is there an error message?  At what point does it crash?

Tried both 64 & 32 version. It crashes as soon as it gets to the main screen. It's my work computer, and I even had someone from IT verify it has nothing to do with their firewall nor anti-virus.

Title: Re: JRiver crashes upon launching
Post by: JimH on March 11, 2022, 08:17:18 am

Do you own a license?

Title: Re: Crash on launch
Post by: CraigVMN on March 11, 2022, 11:08:57 am

Quote from: JimH on March 11, 2022, 08:17:18 am

Do you own a license?

No, I wanted to try it first. I am running it fine on my personal device. At no time does the app on my work computer ask me to register & pay for a license, it just crashes.

Title: Re: Crash on launch
Post by: JimH on March 11, 2022, 11:26:41 am

Could be security software on your work machine.