INTERACT FORUM

More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: hifigigster on May 05, 2022, 03:48:16 am

Title: Media Center MC29 keeps crashing.
Post by: hifigigster on May 05, 2022, 03:48:16 am

I believe this is not a new issue, but following an upgrade from MC27 (which kept crashing also), I find the same happening in MC29. Media Center on the same PC with same hardware, settings used to run fine. Is there anything I can do? This is an extract from the Event Viewe:-
Log Name:      Application
Source:        Application Error
Date:          05/05/2022 09:30:05
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:     
Description:
Faulting application name: Media Center 29.exe, version: 29.0.41.0, time stamp: 0x626af25d
Faulting module name: Media Center 29.exe, version: 29.0.41.0, time stamp: 0x626af25d
Exception code: 0xc0000005
Fault offset: 0x00000000002673d0
Faulting process ID: 0x2e60
Faulting application start time: 0x01d860573de31da8
Faulting application path: C:\Program Files\J River\Media Center 29\Media Center 29.exe
Faulting module path: C:\Program Files\J River\Media Center 29\Media Center 29.exe
Report ID: 720a1d60-082e-4a14-b530-55b9f8f52873
Faulting package full name:
Faulting package-relative application ID:

Title: Re: Media Center MC29 keeps crashing.
Post by: JimH on May 05, 2022, 06:59:15 am

Crashes are most commonly:

Antivirus -- configure Windows Defender.  Thread on this board.  Don't run any other AV.

Drivers -- most commonly video driver

Occasionally a bad file

Hardware problems like memory or heat or power

It's probably not MC itself.

What are you doing when it happens?  What is your equipment?

Title: Re: Media Center MC29 keeps crashing.
Post by: hifigigster on May 06, 2022, 03:11:13 am

Thank you. I'll check these out.