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More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: tnd1497 on June 18, 2022, 04:10:54 pm

Title: A Payment Error, Please HELP!
Post by: tnd1497 on June 18, 2022, 04:10:54 pm

Hello there,
     I bought a product licence for windows, but for some unknown reason I paid twice for only one click (and two registration codes were generated at the same time)! I didn't find it immediately and have used one of them. Can I get a refund for the one that hasn't been used?
    Here are the two confirmation emails.
   
    Please help for it, thanks!

Title: Re: A Payment Error, Please HELP!
Post by: Matt on June 20, 2022, 12:19:11 pm

Please email the details to deanna at jriver and she'll be able to help.  Thanks.

Title: Re: A Payment Error, Please HELP!
Post by: Matt on June 21, 2022, 09:42:39 am

This has been handled.