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More => Old Versions => JRiver Media Center 29 for Windows => Topic started by: daimoku on September 03, 2022, 03:43:19 pm

Title: can't access email account with original purchase info
Post by: daimoku on September 03, 2022, 03:43:19 pm

I no longer have access to the email account i used for my original purchase. I've tried to reset to a new email using the "license restore page".  I followed all instructions using the "forgot password" link. The only email password I've ever used for that account results in this message : No records found for that temporary password. Please copy and paste the one provided in the latest received email. I'd appreciate any assistance I can get.

Title: Re: can't access email account with original purchase info
Post by: JimH on September 04, 2022, 02:44:58 am

I changed it to the one you use for the forum and re-sent your MC29 license.

Title: Re: can't access email account with original purchase info
Post by: daimoku on September 04, 2022, 10:45:44 am

that's awesome
thanks.