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More => Old Versions => JRiver Media Center 30 for Mac => Topic started by: HaWi on January 07, 2023, 02:22:05 pm

Title: MC crash when trying to play anything
Post by: HaWi on January 07, 2023, 02:22:05 pm
MC 30.0.47 crashes on my MacBook Pro when I try to play anything.
MacOS crash report is attached.
Many thanks for any insights/help.
Title: Re: MC crash when trying to play anything
Post by: bob on January 09, 2023, 08:46:51 am
MC 30.0.47 crashes on my MacBook Pro when I try to play anything.
MacOS crash report is attached.
Many thanks for any insights/help.
There's a problem with trackinfos where if the first thing you try to do after starting MC is to play a track that will display a trackinfo (instead of cover art for example).
I'm trying to figure out why that is but you can work around it by bringing up the internal web browser just once before playing anything.
You can do that by having MC start with the start page, or hitting the cloudplay page or streaming page.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 09, 2023, 09:52:33 am
Thanks Bob, I'll try that
Title: Re: MC crash when trying to play anything
Post by: bob on January 09, 2023, 12:03:04 pm
That should be fixed in the next build.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 10, 2023, 07:48:54 am
Thanks Bob, I appreciate the rapid fix. The work-around you suggested did work for me, too.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 13, 2023, 03:07:28 pm
I am getting the crash again on my MacBook Pro with MC30.0.49. I don't know if it is connected to the fact that I am trying to play through HDMI?
Many thanks for any help
Title: Re: MC crash when trying to play anything
Post by: bob on January 13, 2023, 04:01:39 pm
I am getting the crash again on my MacBook Pro with MC30.0.49. I don't know if it is connected to the fact that I am trying to play through HDMI?
Many thanks for any help
Please try build 50 which will be out shortly. Thanks.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 13, 2023, 04:04:39 pm
Will do, thanks Bob!
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 14, 2023, 09:54:03 am
Unfortunately, .50 also crashes when I try to play anything. Just on the MacBook Pro. On the iMac it's been fine.
Title: Re: MC crash when trying to play anything
Post by: bob on January 14, 2023, 11:01:29 am
Unfortunately, .50 also crashes when I try to play anything. Just on the MacBook Pro. On the iMac it's been fine.
Oh that's interesting. It's a completely different crash stack and it's using the old browser code (on MacOS 11)
I suppose the iMac is on Ventura?
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 14, 2023, 12:52:15 pm
Sorry, Bob, I might have been unclear. The iMac is on 12.6.2 and has no problem. The MacBook Pro is on 11.7.2 and is crashing when I try to play anything.
I am using the MacBookPro "headless" and accessing by VCN. It is connected to my AV Receiver via HDMI and I use it mainly to play music locally, but sometimes also remotely.
Many thanks for looking into this. Please let me know if there is any additional info I can provide.
Title: Re: MC crash when trying to play anything
Post by: bob on January 15, 2023, 07:45:28 pm
Sorry, Bob, I might have been unclear. The iMac is on 12.6.2 and has no problem. The MacBook Pro is on 11.7.2 and is crashing when I try to play anything.
I am using the MacBookPro "headless" and accessing by VCN. It is connected to my AV Receiver via HDMI and I use it mainly to play music locally, but sometimes also remotely.
Many thanks for looking into this. Please let me know if there is any additional info I can provide.

It's trying to get cover art on the open of the audio device on the one that's failing. Not sure why, perhaps it has something to do with running "headless". I'll check tomorrow.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 16, 2023, 09:51:18 am
Thanks Bob,
Right now, after some playing around with HDMI connection and settings on the Marantz, I can play tracks again on the MacBook. What I do see often now, too, is that my tabs (all locked) disappear or have been renamed after restarting MC.
It's not a critical issue but a bit annoying. It's weird because it doesn't happen all the time but increasingly more often. If I don't lock the tabs it seems to occur less. I'll monitor for a while and if it persists, I'll submit a log.
Title: Re: MC crash when trying to play anything
Post by: bob on January 16, 2023, 02:38:35 pm
It appears thread 11 is looking up cover art on a file that doesn't have it when you hit play.
(that's an option in MC's settings).
It works on my machine, perhaps turn that off and see it the crash goes away?
That would be a hint that I'm on the right trail.
Title: Re: MC crash when trying to play anything
Post by: HaWi on January 17, 2023, 09:28:54 am
Thanks Bob, will do