INTERACT FORUM

Devices => Video Cards, Monitors, Televisions, and Projectors => Topic started by: cornelis on February 26, 2023, 06:28:26 am

Title: HLConvolver Problem
Post by: cornelis on February 26, 2023, 06:28:26 am

I am unable to fully open the screen of the HLC. (see screenshot)
Does anyone know a solution for this?

Title: Re: Need help
Post by: zybex on February 26, 2023, 07:28:46 am

Looks like the HLConvolver developer is aware of the issue and is trying to fix it:
https://forum.juce.com/t/windows-display-scaling-and-audirvana-issue/51771/5

It's not clear if it's a problem with the plugin or MC's VST3 init code. Maybe you can reach out to mitch[at]accuratesound.ca and ask about it.

Title: Re: HLConvolver Problem
Post by: cornelis on February 26, 2023, 07:54:58 am

Thanks for your comment. It works well with a computer monitor.
My TV is a 4k device, which seems to explain the problem

Title: Re: HLConvolver Problem
Post by: eve on February 26, 2023, 01:35:54 pm

Quote from: cornelis on February 26, 2023, 07:54:58 am

Thanks for your comment. It works well with a computer monitor.
My TV is a 4k device, which seems to explain the problem

It looks like you may have DPI scaling on (on the OS level) turn it off. MC's UI scaling % is usually pretty reliable but I have found issues in the past.

Title: Re: HLConvolver Problem
Post by: cornelis on February 27, 2023, 10:46:46 pm

Can you perhaps explain where and how I can disable this?

Title: Re: HLConvolver Problem
Post by: eve on February 28, 2023, 08:38:59 am

Quote from: cornelis on February 27, 2023, 10:46:46 pm

Can you perhaps explain where and how I can disable this?

Check the "Display" options in Windows settings.

(https://i.imgur.com/4sbVd8e.png)
Scale should be at 100%

In the past I've had to go into "Advanced Scaling" and set it to 100% to lock it for all current and future monitors / displays when I've been testing different display devices or whatever.
However, the first option with the dropdown should work for most people's situations.

Title: Re: HLConvolver Problem
Post by: cornelis on February 28, 2023, 08:53:15 am

Thanks for your help, Eve. In Windows 11 it looked a little different, but when I scaled to 100% the problem remained. (although it looked a bit smaller 😉)

Title: Re: HLConvolver Problem
Post by: eve on February 28, 2023, 08:56:46 am

Quote from: cornelis on February 28, 2023, 08:53:15 am

Thanks for your help, Eve. In Windows 11 it looked a little different, but when I scaled to 100% the problem remained. (although it looked a bit smaller 😉)

That's unfortunate it didn't fix it. It is seeming like it's either an HL Convolver bug 'directly' or related to how hosting a VST within your audio application is implemented.
I've mentioned elsewhere, odd alignment / UI issues on VSTs in JRiver before. The thing is, those can crop up in pro audio applications too so it's not like JRiver is to blame here really?
It's not a 'fix' exactly but MetaPlug has been consistently helpful at sorting out VST issues for me. It's actually the only way I can get WAVES stuff working in JRiver reliably. It's a VST host itself so occasionally it can work around problematic VSTs.

Title: Re: HLConvolver Problem
Post by: Mitchco on April 02, 2023, 03:33:59 pm

Just a quick note to say this was fixed by the JRiver team and now displaying as it should on 4K TV displays. I forgot which version the fix is in, but 30.0.82 works fine.