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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: TricTrac on April 28, 2023, 08:24:18 am

Title: Bought an upgrade not compatible with the previous version
Post by: TricTrac on April 28, 2023, 08:24:18 am

Hi, I paid upgrade 31 by paying USD 19.98, but my previous version was 29, I haven't read that this is not possible. Please help me upgrade by paying the difference. Thank you

Title: Re: Bought an upgrade not compatible with the previous version
Post by: JimH on April 28, 2023, 08:30:14 am

That is the correct price for a single OS upgrade license.  Thanks for your purchase.

Title: Re: Bought an upgrade not compatible with the previous version
Post by: TricTrac on April 28, 2023, 10:58:49 am

Hi, I installed build 30 on my version 29 with the registration code I just bought to upgrade to version 31. Build 30.09.93 installed successfully.
I believe that it should wait for the release of version 31 to be able to make the final update to version 31 without further costs. It's correct? Thanks for any response.

Title: Re: Bought an upgrade not compatible with the previous version
Post by: JimH on April 28, 2023, 11:15:31 am

You can use your MC31 license with MC30.0.93, then install MC31 when we begin to release it.  No additional cost.

Title: Re: Bought an upgrade not compatible with the previous version
Post by: TricTrac on April 28, 2023, 01:25:19 pm

Perfect! thank you very much  :)