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More => Old Versions => JRiver Media Center 30 for Windows => Topic started by: TonytotheB on April 28, 2023, 11:17:51 am

Title: MC 30 Windows 10 - stalls on start-up; can't fetch data [Solved]
Post by: TonytotheB on April 28, 2023, 11:17:51 am

Over the past few weeks, MC 30 in Windows 10 has started having problems which results often in hard crashes of the app.

- It stalls on start-up to Theatre View and if I press anything it says "Media Center 30 is not responding". Sometimes it comes back if left for 30ish seconds
- Seeking data for a new movie or series through the "Get move and TV info" option doesn't seek data and also can crash

Nothing has changed to hardware in the past six months. I use a ASUSTOR NAS on my Network but it was fine

Could this be a recent update? It's super frustrating

Please help and thanks

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: JimH on April 28, 2023, 11:50:57 am

Probably not an MC update.

Anything that prevents data from being read could cause problems.  Antivirus is a common cause.  Configure Windows Defender according to the thread here.

The NAS could also do that.  You could test a small library of local files.

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: TonytotheB on April 28, 2023, 03:08:58 pm

I did research before posting and configured the Windows Defender. I will see if any changes have happened to my NAS or it's connection to the HTPC. Appreciate the quick reply.
I updated Windows just now and it's still happening.
Will try the new lib of small files to see if it's maybe the library size

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: JimH on April 29, 2023, 12:54:39 am

It won't be a problem with library size.

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: TonytotheB on April 29, 2023, 08:49:54 pm

Unfortunately I cannot seem to fix the crash/hang issue. Windows Defender is configured. I have whitelisted my HTPC. Really stuck now. Now MC30 wont get any data on movies. It just hangs

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: JimH on April 30, 2023, 12:39:35 am

Firewall?

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: TonytotheB on May 01, 2023, 08:02:34 pm

Let me see if that is the issue. I will manually add the MC30.exes

Title: Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
Post by: TonytotheB on May 01, 2023, 08:55:36 pm

When adding network file locations, is it best to add "\\location" or map a network drive?

Title: Re: MC 30 Windows 10 - stalls on start-up; can't fetch data
Post by: TonytotheB on May 04, 2023, 04:09:27 pm

Weird. A new installation of new NVIDIA drivers seems to have fixed the issue. I also did change the library location to mapped network drives instead of \\locations. One of those fixed it  ?

Title: Re: MC 30 Windows 10 - stalls on start-up; can't fetch data
Post by: JimH on May 05, 2023, 01:34:21 am

Quote from: TonytotheB on May 04, 2023, 04:09:27 pm

Weird. A new installation of new NVIDIA drivers seems to have fixed the issue. I also did change the library location to mapped network drives instead of \\locations. One of those fixed it  ?

Thanks for reporting what you found.  Either drive method should be fine.