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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: sovamind on May 08, 2023, 07:29:26 pm

Title: Limits on the library size? Application crashing trying to import my library
Post by: sovamind on May 08, 2023, 07:29:26 pm

I used Media Center way back on version 16.  Been using Media Monkey since then but decided to come back and try Media Center again. 

My library is on a NAS with 10G networking and gets 300MB/s throughput.  I'm trying to import my music to the library, which is around 3TB of music, and the application keeps crashing with "Unhandled exception at 0x00007FF63E4DB792 in Media Center 30.exe: 0xC0000005: Access violation reading location 0xFFFFFFFFFFFFFFFF."  This is a brand new installation on a machine that has never had MC on it before, so I thought it shouldn't have any issues.

Is my library too big for MC31?  Did I make a mistake buying a new license for Media Center?

Title: Re: Limits on the library size? Application crashing trying to import my library
Post by: Moe on May 08, 2023, 09:49:46 pm

I can't help with your problem but I can tell you that your library is definitely not too big.  There are people with libraries much bigger than that around here.

Good luck, hope you get it sorted.

Title: Re: Limits on the library size? Application crashing trying to import my library
Post by: Awesome Donkey on May 09, 2023, 03:42:35 am

My music library is nearly double in size and I have no issues with crashing.

Probably going to need more information about your PC like what version of Windows is it running, what the hardware specs are, etc. As a test to rule out the NAS, you might try having some files locally on the PC and try importing just those and see what happens.

Title: Re: Limits on the library size? Application crashing trying to import my library
Post by: Matt on May 09, 2023, 08:52:53 am

Please capture a crash dump and share that.  The wiki has more information.

Title: Re: Limits on the library size? Application crashing trying to import my library
Post by: sovamind on May 09, 2023, 11:21:57 am

Upgrading to version 31.0.8 seems to have resolved the crashing.

Now I'm learning to get around the new interface.  Sort of surprised that the automation for managing tags is so limited.  On Media Monkey I had the ability to "find all tracks without an album name, then set the album name to the track title".  Is there an easy way to do that in JRiver?