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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: samtheman57 on July 10, 2023, 09:01:25 am

Title: JRiver Cloudplay Buffering and Playback Issues
Post by: samtheman57 on July 10, 2023, 09:01:25 am

I'm not sure this is an issue that can be easily resolved.

Cloudplay playback on MC 31, (Windows 10) since going to the new servers, has been spotty.

Basically, whether I'm on one specific playlist or shuffling between them, I inevitably encounter playback issues.

MC 31 will stop the audio playback, then buffer, then output the "Something went wrong with playback" error message.

The stream comes directly through a wired connection, and I'm not streaming other content.

I'm not sure if there are any adjustments to settings I can make in MC or Windows 10, just frustrating at times.

Title: Re: J River Cloudplay Buffering and Playback Issues
Post by: JimH on July 10, 2023, 10:59:28 am

I've seen the same problem recently. We will investigate.

Title: Re: J River Cloudplay Buffering and Playback Issues
Post by: samtheman57 on July 10, 2023, 06:48:04 pm

Thanks, I spend far more time enjoying Cloudplay member lists than even my own local library. Thankful for the variety!

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: JimH on July 10, 2023, 08:19:06 pm

Please try again now.  Hendrik may have fixed it.

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: JimH on July 10, 2023, 09:49:59 pm

It's working for me now.

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: samtheman57 on August 09, 2023, 09:11:18 am

Sorry for the delayed response.

This is still happening on my end.

No rhyme or reason.

Anywhere from 10 to 40 seconds.

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: JimH on August 09, 2023, 09:30:13 am

How often does it happen?

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: Hendrik on August 09, 2023, 10:28:07 am

I see effectively zero instances of transfer errors reported on the server end after the change done last time. If you can reproduce this problem repeatedly, can you make a log with MC itself?
https://wiki.jriver.com/index.php/Logging

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: samtheman57 on August 12, 2023, 08:10:02 am

Thanks for replying.

The problem can't be reproduced, it's totally random and not related to anything I can see except adjusting some local settings.

I can go for some days and nothing happens, then it pops up again.

I'll try logging.

Title: Re: JRiver Cloudplay Buffering and Playback Issues
Post by: JimH on August 12, 2023, 08:13:53 am

That could just be the Internet being unavailable or very slow for a few minutes.  I have that happen at my home every few days.