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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: Mike Rubin on July 13, 2023, 06:45:10 pm
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Just autoupdated to today’s revision by clicking “yes” to the update and restart request in the lefthand menu. I had just successfully played music and updating a few items in my library.
Now, clicking on any menu item simply crashes out the app completely. (Windows error message saying the applications stopped responding.). I can restart the application, but I can’t do anything whatsoever once it loads.
I can uninstall and reinstall, but, if I restore any backed up library, the app completely stops functioning, even after a pc reboot.
I can’t even tell you the version number of the current installation because I can’t access any menu items at all, but it is the Windows version that is posted as the evaluation version on this website’s landing page.
I suppose I could do a clean reinstallation after deleting all settings and library, but I don’t want to lose all my playlists. Before I resort to that, is anyone else having issues with the brand new version that arrived today?
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Did you try reinstalling?
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At least ten times.
I have it up and running again, sort of, after reverting to a clean install of 31.0.29, which immediately upgraded back to 31.0.32. I restored my backup. Now, I get crashes when navigating, but there usually now is a “restore” option in addition to the “terminate” and “wait” options that i previously was dumped into. When the “restore “ option appears, it does succeed at bringing the application back to life. When that option is not there, I have to terminate and restart.
At the moment, I can live with this, but it was a lot of work.is there any possibility that the autoupgrade corrupted my settings or library?
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Does MC disappear or just become unresponsive?
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Does MC disappear or just become unresponsive?
Just becomes unresponsive. I at first got the Windows “application is not responding” error dialogue, giving me the choice of terminating the application or waiting to see if it responds. The last few times, though, I got a third choice, i.e., to “restore the application,” in addition to those two. The “restore “ function seems to work okay, at least for now.
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That isn't a crash. It's a hang. Let it run.
Configure Windows Defender.
Are you using any other antivirus?
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Yes, sorry for the imprecise language.
I am using Norton AV.
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Uninstall it, just to test.
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Uninstall it, just to test.
Seems to be stable now or, at least, restartable using the Windows “restore” function. Not sure what was up, honestly.