INTERACT FORUM

More => Old Versions => Media Center 16 (Development Ended) => Topic started by: forevermusicfan on August 29, 2023, 01:28:39 pm

Title: Help-cannot restore
Post by: forevermusicfan on August 29, 2023, 01:28:39 pm
Hello,

I need help as I cannot restore my license for Media Center 16.

When I enter my license code, I get a message saying

"This license has been restored too many times".

Please help.

Thank you.
Title: Re: Help-cannot restore
Post by: JimH on August 29, 2023, 02:19:34 pm
I can't find a license for the email address you've used for the forum.
Title: Re: Help-cannot restore
Post by: forevermusicfan on August 29, 2023, 02:32:06 pm
Hello,

Can I PM you and give you my email and my license number?
Title: Re: Help-cannot restore
Post by: forevermusicfan on August 29, 2023, 02:37:20 pm
Hello again Jim,

If I can PM you,
then how to send a PM.

Thanks again.
Title: Re: Help-cannot restore
Post by: JimH on August 29, 2023, 02:50:02 pm
See "My Messages" above.
Title: Re: Help-cannot restore
Post by: forevermusicfan on August 29, 2023, 02:54:28 pm
I'm not too sure what happened.

I may have used a different email address as its been been about 7 years since I bought the license.

I have the license number.
Will that help?
Title: Re: Help-cannot restore
Post by: forevermusicfan on August 30, 2023, 09:19:34 am
Hello Jim,

Problem resolved.
A kind person from JRiver sorted things out for me.
I am supposed to use Media Center 22.

Many thanks to you.

Regards,
Forevermusicfan