INTERACT FORUM
More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: mp3deej on September 10, 2023, 05:54:43 am
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Hello,
My audio is stuttering terribly while using the default direct sound after updating to the latest Mediacenter version.
I changed it to WASAPI but I am not able to play 48KHZ Flac files. The message is get is " the output format may not be supported with your hardware. However I can change players and the same file plays just fine using the same device."
I uninstalled Mediacenter and installed an older version and the issue went away. But when it updated again, the stuttering returned.
I sent a message a couple of days ago and it went unanswered, not even viewed. Is this the correct forum to report this issue?
Below are my system specs.
System Specs:
Processor AMD Ryzen 5 5600 6-Core Processor, 3501 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3002, 2/23/2023
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX B550-F GAMING
Installed Physical Memory (RAM) 32.0 GB
Name AMD Streaming Audio Device
Manufacturer AMD
Status OK
PNP Device ID ROOT\AMDSAFD&FUN_01&REV_01\0000
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\AMDSAFD.INF_AMD64_1A1A381A2C0E293C\AMDSAFD.SYS (1.0.0.8, 110.41 KB (113,056 bytes), 6/25/2023 4:05 PM)
Name AMD High Definition Audio Device
Manufacturer Advanced Micro Devices
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1008\7&1BAC925C&0&0001
Driver C:\WINDOWS\SYSTEM32\DRIVERS\ATIHDWT6.SYS (10.0.1.24, 241.44 KB (247,232 bytes), 6/25/2023 4:05 PM)
Name High Definition Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_104387C5&REV_1001\5&590AA42&0&0001
Driver C:\WINDOWS\SYSTEM32\DRIVERS\HDAUDIO.SYS (10.0.22621.608, 516.00 KB (528,384 bytes), 6/26/2023 10:02 AM)
Name Sound Blaster Z
Manufacturer Creative Technology Ltd.
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020027&REV_1009\7&34A43547&2&0101
Driver C:\WINDOWS\SYSTEM32\DRIVERS\CTHDA.SYS (6.0.102.78, 1.04 MB (1,086,936 bytes), 1/11/2021 4:40 AM)
Can you help me with this issue?
Regards,
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Which exact two Media Center versions are you testing with? The one that works and the one that does not?
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The version that doesn't have the issue is.
MediaCenter310021-x64
And this is the version that give me the issue.
MediaCenter310043-x64
I just did a fresh install with the above version and it started stuttering immediately.
Regards,
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I also updated to MediaCenter310052-x64 and the issue is still present.
Regards,
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Why not use WASAPI and use DSP Studio > Output format to convert to whatever the device works with?
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The only time I've ever seen this kind of thing happening is a few years ago, and it was caused by Windows 10/11's Core Isolation > Memory Integrity feature being enabled in Windows Defender.
That said, I can't reproduce this and MC with WASAPI (exclusive) is working correctly with no issues with stuttering. With the DirectSound output, have you tried increasing the buffer in MC's Options > Audio > Audio Device > Device Settings?
Maybe try using an app like LatencyMon (https://www.resplendence.com/latencymon) and see if something is causing spikes in DPC latency which in turn can cause stuttering during playback. Might also be a good idea to make sure you're using the latest drivers for all your devices (and not rely on Windows Update to download/update drivers, which aren't usually the latest drivers).
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To isolate what change might have caused it, can you try Build 36 and 38?
31.0.36: https://yabb.jriver.com/interact/index.php/topic,136564.0.html
31.0.38: https://yabb.jriver.com/interact/index.php/topic,136614.0.html
I have a suspicion, but of course need to confirm.