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More => Old Versions => JRiver Media Center 31 for Mac => Topic started by: fredimac on September 15, 2023, 09:19:13 am

Title: MediaCenter310054-Universal crashes [Solved]
Post by: fredimac on September 15, 2023, 09:19:13 am
Now i buy'd a license - after start MediaCenter310053-Universal and change language to german Mediacenter crashes perpetual
I upgraded to MediaCenter310054-Universal  the same!

How I could upload private or send by email the Crash Reports?

M1 MacMini 16GB RAM, 2TB SSD, Ventura 13.5.2

Short crash report append.

Annoying - I just wanted to listen to music from my extensive collection.
And make comparisons with my other players:
foobar2000 v2.6 beta
Fidelia (from Apple's Appstore)
Audirvana Studio

Addendum: Is it possible to create several profiles to handle this separately?
Audio only
Video only
Photo only
Title: Re: MediaCenter310054-Universal crashes perpetual
Post by: fredimac on September 15, 2023, 09:41:35 am
Now I archived all old settings in ~/Library/Application Support/J River
Renamed com.jriver.MediaCenter31 too
Starting MediaCenter31 in English language, but after a short time it crashes.

I work with Standarduser not Adminuser.
Malwarebytes installed, but without realtime scan, only the trial version.

Short crash report append
Title: Re: MediaCenter310054-Universal crashes
Post by: bob on September 15, 2023, 10:39:02 am
Almost certainly a permissions issue.
MC needs multiple permissions to run properly.
Normally it will prompt for those permissions, you need to OK them for it to work.
Otherwise you'll need to set them manually.
I see you are on MacOS 13. These may not all map the same (these are from MacOS 12) but you need to add (under Security & Privacy->Privacy)
Accessibility
Input Monitoring (for media keys)
Files and Folders (anything you use, picture attached)
Screen recording (for when MC needs to copy and image from one place to another within MC) Not allowing this will not crash MC but some things will be a little off.
Photos (to allow access to images)
Title: Re: MediaCenter310054-Universal crashes
Post by: JimH on September 15, 2023, 10:45:02 am
Or MalwareBytes.
Title: Re: MediaCenter310054-Universal crashes
Post by: fredimac on September 15, 2023, 11:28:42 am
Malwarebytes is only scan on demand - no realtime scan!
With other Mediacenter versions before, I had problems. But this old settings I copy in a archive folder.

I logged in with my admin user and copy some music in his music folder, Mediacenter works well - and there are no permissions needed.

Another thing some tracks use japanese characters. But this works well with Mediacenter versions before.
Title: Re: MediaCenter310054-Universal crashes
Post by: JimH on September 15, 2023, 01:37:11 pm
Malwarebytes is only scan on demand - no realtime scan!
With other Mediacenter versions before, I had problems. But this old settings I copy in a archive folder.
It doesn't matter.  Antivirus can cause a lot of trouble.
Title: Re: MediaCenter310054-Universal crashes
Post by: bob on September 15, 2023, 03:35:29 pm
Post the full crash report, there is no way to see the backtrace in the thread that crashed with your short post.

In case the settings are corrupt you can essentially start over with that standard user by removing the settings in this foider:

~/Library/Application Support/J River/Media Center 31/Settings
Title: Re: MediaCenter310054-Universal crashes
Post by: fredimac on September 16, 2023, 12:01:40 am
Hi Bob,
gives a way to upload crash reports in private way?
Title: Re: MediaCenter310054-Universal crashes
Post by: fredimac on September 16, 2023, 12:39:19 am
Now I deleted ~/Library/Application Support/J River/Media Center 31/Settings and at start the question comes now: 'need access to documents' 'yes/no'

Before I deleted the complete ~/Library/Application Support/J River/Media Center 31/ folder, but this question not comes!

Mediacenter now seems to run stably.

Can Mediacenter also display the photos in Apple's photo database?

Does Mediacenter automatically recognise the capabilities of the DAC?
http://www.meier-audio.homepage.t-online.de/daccord.html
2 pieces WOLFSON WM8741 D/A converter-chip in dual-mono mode
Sampling frequencies / resolution
32, 44, 48, 88, 96, 192 kHz / 16, 20, 24 bit

Title: Re: MediaCenter310054-Universal crashes
Post by: JimH on September 16, 2023, 12:52:35 am
Please copy and paste to a new thread. I'll close this one since the problem is solved.