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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: wburkett on November 25, 2023, 04:01:51 pm
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I installed JMRC 31 a couple of weeks ago and have had several problems with it that I can't solve.
The first and foremost problem is the subject: "Library Server has failed to start". I can't get panel or eos to connect and don't know what to do.
My network debugging skills are not great. As near as I can tell the port is not in use using "netstat -ano" and Norton Security says "Media Center 31 All, Direction: In/Out, Computer: Any, Communications: Any, Protocol: All" so the firewall seems to look fine.
I did uninstall older versions of MC after installing 31. I wonder if this impacted anything.
What do I do next?
Bill B
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Make sure Library Server from your prior version isn't running. Something else running on the same port could cause trouble.
Norton could cause problems.
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Thanks, Jim - I uninstalled the previous versions already. In fact, I just uninstalled and reinstalled MC 31, and restored my library with no change - still getting "Library Server has failed to start" error. Perhaps the restore held on to something that was and is misconfigured.
Even without the restore, when I "configure media network" with a fresh install, I still get "Library server has failed to start". I have no idea where to go to look for what's blocking it.
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Uninstall Norton
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Uninstall Norton
Well - it could very well be something Norton is doing. However, this problem is two weeks old (since installing 31) and I have many years of using MC successfully with Norton installed, so uninstalling Norton seems rather drastic and a bit "blame it on the other guy".
I'm googling various port inspection commands. "netsh firewall show state" explicitly states:
"Ports currently open on all network interfaces:
Port Protocol Version Program
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52199 TCP Any (null)"
That is the port in question, but I don't know if this status is meaningful.
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So it was Norton, Jim: I disabled Auto-Protect and Smart Firewall and Panel fired right up. I then reenabled both Norton services and both Panel and my Android app still are working. I wonder what caused them to get their wires crossed.
In any event: thank you - the problem is solved.