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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: Pleiadian144 on December 10, 2023, 10:10:53 pm

Title: Video Issue
Post by: Pleiadian144 on December 10, 2023, 10:10:53 pm

I upgraded to version 31 in the hopes it would solve my video problem.  However, that didn't happen.  I can watch one video.  When I attempt to watch a second video the screen is completely black.  I can hear the movie audio.  But, the video is gone. 

I have included a log file. This happened on the previous version, as well. 

Thank you for your help

Title: Re: Video Issue
Post by: JimH on December 11, 2023, 07:00:36 am

Possibly a video driver issue.

NVIDIA?

Title: Re: Video Issue
Post by: Pleiadian144 on December 11, 2023, 10:00:41 am

Yes.  I have an NVIDIA card.  It's always updated.  The big question is, what driver of this card needs to be changed.

Title: Re: Video Issue
Post by: Pleiadian144 on December 16, 2023, 08:14:37 pm

The issue has been resolved.  Simply turn off "hardware acceleration" and no ore problems.  I'm guessing this program and Nvidia don't play nice together.  This should be noted for anyone new to the program.  Something like a "disclaimer of compatibility" with Nvidia graphics cards.