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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: jartigas59 on December 20, 2023, 09:41:25 am

Title: CloudPlay Not Internet error
Post by: jartigas59 on December 20, 2023, 09:41:25 am

I have been enjoying CloudPlay since it was released and I have uploaded several lists. A few days ago it stopped working with the message "This feature requires an internet connection" which appears even if jriver is cleared in the firewall, or even if the firewall is turned off. Has there been any change in the way the program operates or problems with recent Windows 10/11 updates? I have ports 52199~52200 open. Please if you have any idea what could be the problem let me know.

jartigas59
 

Title: Re: CloudPlay Not Internet error
Post by: JimH on December 20, 2023, 10:25:15 am

I've seen that a couple of times, but I think it was a temporary Internet problem.

What version of MC are you using?  31.0.83?

You should only need port 80 open and a working domain name server.  Same as for a  browser.

Title: Re: CloudPlay Not Internet error
Post by: jartigas59 on December 30, 2023, 03:30:30 pm

Thank you for your reply Jim, I am using version 31.0.84. I am still having the problem. Do you have any ideas?

Title: Re: CloudPlay Not Internet error
Post by: JimH on December 30, 2023, 03:34:13 pm

Firewall or antivirus.

Title: Re: CloudPlay Not Internet error
Post by: jartigas59 on December 31, 2023, 10:17:02 am

Thanks, unfortunately, white listing Media Center 31 or turning off firewall and all antivirus shields does not help.  The problem however does not seem to affect other online connections by Media Center, like Amazon, Audible, HD Tracks

Title: Re: CloudPlay Not Internet error
Post by: larryrup on January 06, 2024, 02:09:43 pm

This is reporting no internet connection at this moment.  It is intermittent, lasts from a day to several days, then works again with no changes to anything in Windows or Media Center.  I've had this problem for many months.  I've likely only been on ver 30.

Larry

Title: Re: CloudPlay Not Internet error
Post by: jartigas59 on January 06, 2024, 03:15:15 pm

Thank you Larry, the MC system just updated to version 31.0.87 and the problem disappeared from all the computers.. who knows what was the problem, I hope it won't come again