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More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: Humbledore on March 10, 2024, 03:21:59 pm

Title: CD Information Not Found
Post by: Humbledore on March 10, 2024, 03:21:59 pm

For the last couple of days, MC could not find information in the online database when trying to rip CDs.

Any known cause for this?

Title: Re: CD Information Not Found
Post by: dber on March 11, 2024, 07:50:17 am

Same observation from my side since yesterday (Sunday) - seems to be a server or connection down as some newer CDs (released within the last 6 months) are still found but all older are gone. And there is not connection to YADB when trying to submit a new CD.
Is there an easier way to check the status of YADB? I screened my private security settings for "hours" before detecting this post, suggesting I am not the only one experiencing this problem.

Title: Re: CD Information Not Found
Post by: Humbledore on March 11, 2024, 08:15:10 am

No access to Cloudplay either. Just a white screen.

Title: Re: CD Information Not Found
Post by: Awesome Donkey on March 11, 2024, 08:29:44 am

There seems to be server issues happening at the moment.

Title: Re: CD Information Not Found
Post by: musicsvr on March 12, 2024, 12:46:59 pm

Hello, I am having the same problem
Does anyone know when this will be corrected?
Thanks Don

Title: Re: CD Information Not Found
Post by: Awesome Donkey on March 12, 2024, 12:48:29 pm

JRiver's internet outage issue was fixed yesterday so everything should be working again. If you're still encountering issues and you're on Windows it may be a good idea to open a Command Prompt/PowerShell/Terminal window and do a ipconfig /flushdns to flush the system's DNS resolver cache.

Title: Re: CD Information Not Found
Post by: JimH on March 12, 2024, 03:33:23 pm

Quote from: musicsvr on March 12, 2024, 12:46:59 pm

Hello, I am having the same problem
Does anyone know when this will be corrected?
Thanks Don

What version of MC?