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Windows => JRiver Media Center 32 for Windows => Topic started by: Haim on April 21, 2024, 02:10:57 am

Title: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: Haim on April 21, 2024, 02:10:57 am

WASAPI don't work in JRiver 32 Media center. Kernel and ASIO work correctly. JRiver Media center 28 WASAPI works correctly.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: JimH on April 21, 2024, 08:16:29 am

I assume that WASAPI does work for lower bitrate files.  Can you test?

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: Awesome Donkey on April 21, 2024, 08:26:44 am

Looks like you're trying to output DSD via DoP. Am I correct to assume you have DSP Studio > Output Format > Output Encoding set to 2xDSD in DoP format so it converts everything?

You might need to post a screenshot of the audio path from MC28 and and one from MC32 and compare MC28's to MC32's audio path and compare the audio settings between each.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: Haim on April 27, 2024, 09:27:25 am

Setups are same in both version. 28 version works correctly. But 32 version does not work.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: Awesome Donkey on April 27, 2024, 09:47:41 am

How are you connected to the Ruby? USB, I assume?

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: Haim on April 27, 2024, 10:19:30 am

Connected by USB.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: dtc on April 28, 2024, 01:19:53 pm

Can you check Audio Path and be sure they show the same thing for both versions.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: terrym@tassie on April 28, 2024, 06:03:53 pm

I am a bit confused why it is being recommended that the OP check 'Audio Path', this will only show valid information if a file is playing AFAIK, in this case playback is failing to start on MC32 (see screenshot in original post).

I would suggest that to ensure that the settings are identical between MC28 & MC32, restore a library backup from MC28 to MC32 but check 'Settings only'.

I am also assuming that MC28 and MC32 are running on the same system.

If playback still can't be started on MC32 after doing the library restore from MC28 then I would suggest the best approach would be to turn on logging in both MC28 and MC32 (Help>Logging>Enable logging), initiate playback of the same file on MC28 & MC32 and post the resulting logs.

Title: Re: Marantz SA-KI Ruby/SA 12 WASAPI problem.
Post by: dtc on April 28, 2024, 06:36:18 pm

My mistake on Audio Path. I thought he was sometimes getting playback, but, you are correct he is not. My mistake. Looking at Audio Path on MC28 would at least confirm that what he thinks is playing is actually playing. Just another piece of information.