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Windows => JRiver Media Center 32 for Windows => Topic started by: GrumpyBear on April 29, 2024, 02:34:01 pm

Title: exe file won't run
Post by: GrumpyBear on April 29, 2024, 02:34:01 pm

I kept getting a "digital signature" error from Norton when I opened MC32. One suggestion was downloading the latest version 32.0.42. I uninstalled my current version but  "MediaCenter320042-x64.exe won't run.

Title: Re: exe file won't run
Post by: JimH on April 29, 2024, 02:44:12 pm

That is a Norton problem.

https://yabb.jriver.com/interact/index.php/topic,138768.0.html

Title: Re: exe file won't run
Post by: GrumpyBear on April 29, 2024, 03:37:42 pm

Uninstalled Norton, still not working.
I downloaded an earlier version of Media Center and that worked.

Title: Re: exe file won't run
Post by: jack wallstreet on April 29, 2024, 03:52:43 pm

I get a routine digital signature error from Norton on this version (and I think a previous version).  When that screen comes up, there is an option to allow.  Also, you should disable data protector under Antivirus settings during install, and, ideally exclude all the exe files.  I am still having some issues with .42 saying it is blocking file changes when I use the tagging operations.  Not sure why, but it isn't clear that it is actually blocking them.  Anyway, the above should help, if like me, you insist on using Norton.

Title: Re: exe file won't run
Post by: JimH on April 29, 2024, 04:53:36 pm

Quote from: GrumpyBear on April 29, 2024, 03:37:42 pm

Uninstalled Norton, still not working.
I downloaded an earlier version of Media Center and that worked.

Update Windows Defender definitions.

Title: Re: exe file won't run
Post by: GrumpyBear on May 03, 2024, 12:17:48 pm

Jack Wallstreet,  I use Norton's password manager and I'm not about to drag all that data to a different manager.

Title: Re: exe file won't run
Post by: JimH on May 03, 2024, 12:29:53 pm

Norton is wrong, and you need to report it to them.

Or uninstall it.

Title: Re: exe file won't run
Post by: zybex on May 03, 2024, 01:37:31 pm

You can submit the EXE here:
https://submit.norton.com/