INTERACT FORUM

Mac => JRiver Media Center 32 for Mac => Topic started by: al1947 on April 30, 2024, 10:32:34 pm

Title: Mail Problem
Post by: al1947 on April 30, 2024, 10:32:34 pm
From: mpplist-help@ppalias.jriver.com <mpplist-help@ppalias.jriver.com>
Date: Tuesday, April 30, 2024 at 9:34 PM
To: Al Gordon al at algordon [edited]
Subject: warning from mpplist@ppalias.jriver.com
Hi! This is the ezmlm program. I'm managing the
mpplist@ppalias.jriver.com mailing list.

I'm working for my owner, who can be reached
at mpplist-owner@ppalias.jriver.com.


Messages to you from the mpplist mailing list seem to
have been bouncing. I've attached a copy of the first bounce
message I received.

If this message bounces too, I will send you a probe. If the probe bounces,
I will remove your address from the mpplist mailing list,
without further notice.


I've kept a list of which messages from the mpplist mailing list have
bounced from your address.

Copies of these messages may be in the archive.

To retrieve a set of messages 123-145 (a maximum of 100 per request),
send an empty message to:
   <mpplist-get.123_145@ppalias.jriver.com>

To receive a subject and author list for the last 100 or so messages,
send an empty message to:
   <mpplist-index@ppalias.jriver.com>

Here are the message numbers:

   40

--- Enclosed is a copy of the bounce message I received.

Return-Path: <>
Received: (qmail 6126 invoked for bounce); 5 Apr 2024 06:09:01 -0500
Date: 5 Apr 2024 06:09:01 -0500
From: MAILER-DAEMON@listserver.jriver.com
To: mpplist-return-40-@ppalias.jriver.com
Subject: failure notice
Title: Re: Is this spam?
Post by: stewart_pk on May 01, 2024, 12:21:51 am
I got one too.
Title: Re: Is this spam?
Post by: Magic_Randy on May 01, 2024, 12:24:41 am
Me too.
Title: Re: Is this spam?
Post by: fred18 on May 01, 2024, 12:45:32 am
I also received this message...
Title: Re: Is this spam?
Post by: fredimac on May 01, 2024, 01:07:44 am
I get this too.
What should I do now?
Title: Re: Is this spam?
Post by: HS12 on May 01, 2024, 01:13:06 am
and me too
Title: Re: Is this spam?
Post by: pjd031 on May 01, 2024, 01:38:28 am
And me too
Title: Re: Is this spam?
Post by: JimH on May 01, 2024, 02:35:06 am
Just ignore it.
Title: Re: Is this spam?
Post by: Lodewijk_Ramon on May 01, 2024, 02:37:55 am
I treated it as phishing. Deleted it and didn’t click any link. I am quite sure that this was not sent by JRiver-people.
Title: Re: Is this spam?
Post by: fredimac on May 01, 2024, 03:38:28 am
I looked at the source code of this e-mail and found nothing suspicious.
Is the mail server compromised or is there a bug that caused this?

From mail header:
Received-SPF: pass (ccc.at: domain of ppalias.jriver.com designates 216.14.187.163 as permitted sender)
   client-ip=216.14.187.163


ping JRiver.COM
PING jriver.com (216.14.187.161)

ping PPALIAS.JRiver.COM
PING ppalias.jriver.com (216.14.187.163)

Title: Re: Is this spam?
Post by: mpffffhhhh on May 01, 2024, 05:29:36 am
Just ignore it.

sure i will
maybe some more words would be appreciated?
Title: Re: Is this spam?
Post by: mcsw on May 01, 2024, 06:05:34 am
Just ignore it.
Without doubt it is Spam or Phishing and must be ignored.
However JRiver should be taking this very seriously, as there has obviously been a breech of their security to obtain our email addresses and what other information?
I have now lost trust and faith in JRiver's security.
Title: Re: Mail Problem
Post by: JimH on May 01, 2024, 06:37:19 am
It isn't spam.  It isn't phishing.  Nobody was hacked. 

It's our mail software.  We have your address. 

I'm pretty sure it's a byproduct of the changes we've made recently.  Bob will be back in a few days and should have more to say.

Read the header carefully if you're concerned.
Title: Re: Mail Problem
Post by: mcsw on May 01, 2024, 07:28:15 am
Thank you JimH for the more detailed information. That makes sense and has put my mind to rest. I apologise for my doubts of your security.

I await the later response from Bob. Thanks again to JimH
Title: Re: Mail Problem
Post by: mpffffhhhh on May 01, 2024, 07:38:45 am
It isn't spam.  It isn't phishing.  Nobody was hacked. 

It's our mail software.  We have your address. 

I'm pretty sure it's a byproduct of the changes we've made recently.  Bob will be back in a few days and should have more to say.

Read the header carefully if you're concerned.

thank you.
but it seems like something was going wrong, so these words are appreciated.
Title: Re: Mail Problem
Post by: Lodewijk_Ramon on May 01, 2024, 08:53:18 am
Thanks JimH
Title: Re: Mail Problem
Post by: fredimac on May 01, 2024, 09:16:56 am
It isn't spam.  It isn't phishing.  Nobody was hacked. 

It's our mail software.  We have your address. 

I'm pretty sure it's a byproduct of the changes we've made recently.  Bob will be back in a few days and should have more to say.

Read the header carefully if you're concerned.

I recognised from the mail header that this mail came from your network from your mail server. Only the why was unclear to me.
PS: I know a bit about IT, Internet and networks ;-)
Title: Re: Is this spam?
Post by: antenna on May 01, 2024, 12:38:35 pm
I looked at the source code of this e-mail and found nothing suspicious. ...

Ditto.

Here's what my inbound MTA placed in the header...

Quote
Received: from ppalias.jriver.com (ppalias.jriver.com [216.14.187.163])
   (using TLSv1.2 with cipher ECDHE-ECDSA-AES256-GCM-SHA384 (256/256 bits))
   (Client CN "*.jriver.com", Issuer "Sectigo RSA Domain Validation Secure Server CA" (verified OK))
   by [My MTA] (Postfix) with ESMTPS id 4VTcKD2nT8z2SPQ
   for <[my email addr]>; Tue, 30 Apr 2024 19:46:08 -0400 (EDT)
DMARC-Filter: OpenDMARC Filter v1.4.2 [My MTA] 4VTcKD2nT8z2SPQ
Authentication-Results: [My MTA]; dmarc=pass (p=none dis=none) header.from=ppalias.jriver.com
Authentication-Results: [My MTA]; spf=pass smtp.mailfrom=ppalias.jriver.com
Authentication-Results: [My MTA];
   dkim=pass (1024-bit key; unprotected) header.d=ppalias.jriver.com header.i=@ppalias.jriver.com header.b=Mnvt+Gg6
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed;
   d=ppalias.jriver.com; s=default; h=Mailing-List:Date:Message-ID:
   From:To:MIME-Version:Content-Type:Subject; bh=vtodU7Jyh5cCkHC6HE
   /NkAEIKHI=; b=Mnvt+Gg6bVwDDYxMdBAqSOT7IY3OGA+6TjIDYyqILMHhbKEbf4
   qAFY5XsvEgOyBr+aGGGy8vklpD2M6G7GgaSn96dInWBUhtEkoEgdExTXAN+UKdp6
   i/H3c/RqhURBvD5GdvwYVB4wBHJFTiGOp5bV29XZsLDl6sGeI/9ZuHRs4=
Title: Re: Mail Problem
Post by: bob on May 02, 2024, 04:06:44 pm
As you can see from the header it came from our machine so it’s not phishing.
The mailing list for mc32 owners tried to send a message to you which originally failed. This is an issue on the server end, usually caused by your mail server doing greylisting or other temporary issues. Eventually the notice of this issue was delivered from the mailing list to your inbox with a way to retrieve the archived message. You can ignore these messages.
Title: Re: Mail Problem
Post by: mpffffhhhh on May 03, 2024, 03:57:54 am
thanks, it was clear that it was legit, me thinks i am not the only who knows a bit about header, etc.
maybe if so many ppl receive these mails, someone at jriver could be glad that he was informed about it.

its all about communication

deleted - erledigt, thanks again
Title: Re: Mail Problem
Post by: zybex on May 03, 2024, 09:53:57 am
How do we know we can trust this "bob" guy ? ;D
Title: Re: Mail Problem
Post by: JimH on May 03, 2024, 10:25:49 am
In Bob We Trust
Title: Re: Mail Problem
Post by: fredimac on May 03, 2024, 11:15:08 am
Bob, thanks!  :)
Title: Re: Mail Problem
Post by: Captor on May 05, 2024, 06:59:58 am
This is not the first time I got this. I think it has been sent to me 2-3 times before in the last 2-3 years. So it feels like it is nothing that has anything to do with recently made changes. Just for your information when searching for the problem.