INTERACT FORUM
Mac => JRiver Media Center 33 for Mac => Topic started by: pscott on November 14, 2024, 11:12:07 pm
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New version 33.0.41 just beach balls and hangs until I force quit, unlike MC 31, which opens and connects to my media server on another Mac on the local network. I don't see any notifications or request to permit anything, and app does not appear in local network security list. Both 27 and 31 do request network access. Wish I could just purchase MC 31, even if it has some bugs. I have also found no way to downgrade to Mac Senoma. Apple just won't allow it. Close to just trashing this M1 Macbook and getting a Windows laptop, but guess that would require me to purchase another license as well as another computer. :-X Sorry Bob, but I appreciate your effort. Evidently it works for others.
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New version 33.0.41 just beach balls and hangs until I force quit, unlike MC 31, which opens and connects to my media server on another Mac on the local network. I don't see any notifications or request to permit anything, and app does not appear in local network security list. Both 27 and 31 do request network access. Wish I could just purchase MC 31, even if it has some bugs. I have also found no way to downgrade to Mac Senoma. Apple just won't allow it. Close to just trashing this M1 Macbook and getting a Windows laptop, but guess that would require me to purchase another license as well as another computer. :-X Sorry Bob, but I appreciate your effort. Evidently it works for others.
What other apps do you have installed and running on the Mac? Any apps related to antivirus, antimalware, firewall, VPN/proxy or anything network related? Because it really sounds like something else is running on the system and is messing with MC33 in some way.
Maybe try starting over from scratch. You can use an app like AppCleaner (https://freemacsoft.net/appcleaner/) to drag and drop the Media Center 33 app into it and it'll clean everything installed for MC33 on the system. Then redownload 33.0.41 from the release topic, open the .dmg file to mount it and when the mount window opens with the Media Center 33 app make absolutely sure you drag and drop the Media Center 33 app into macOS' Applications folder. Then right click on the mounted Media Center 33 drive on the desktop and select to eject/unmount it. Then open the Applications folder and start Media Center 33 from there. If issues still occur check the permissions for Media Center 33.
Now I have two working versions installed: the debug.zip ( MC33-037 and the last one sent by Bob MC33-041)
You should probably remove the debug version, there's no reason to keep multiple builds of MC33 around, especially a debug version since 33.0.41 should work now.
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Please get a log of the crash. See Logging on the wiki.
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A hang is not a crash. This was specifically about crashes in the generated apple dumps that indicated a failure in the networking code.
I have other ideas about the Sonoma users getting hangs. I'm changing the title of this thread to reflect this.
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I need a debug dump from someone who is having hanging issues on STARTUP only.
You can go ahead and kill a stuck MC after a few minutes. Then please attach a log file here.
You can manually get the log file from the USERS (not system) Library->Application Support->J River->Media Center 33 folder after killing MC.
If your MC didn't have logging enabled you can do it manually. You need to use textedit to add a few lines of code to the User Settings.ini file found in the USERS (not system) Library->Application Support->J River->Media Center 33->Settings folder.
The lines to add (or replace if a [Debug] section already exists) are:
[Debug]
Debug Strings=i:"0"
File=i:"1"
SizeLimitKB=i:"5120"
SizeLimitMB=i:"5"
Type=i:"2147483647"
Thanks.