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More => Old Versions => JRiver Media Center 30 for Windows => Topic started by: Height of Folly on January 31, 2025, 05:32:55 pm

Title: No sound unless I cycle DAC's inputs [Solved]
Post by: Height of Folly on January 31, 2025, 05:32:55 pm

Hello everyone,

I'm running JRiver 30.0.96 (64-bit) on a Windows 10 PC. I'm using a McIntosh MCD550 as my DAC via USB. It sounds great but there's a problem with the sound not coming through sometimes. The fix I found is to cycle through the player's inputs and then I can hear my music again. Closing and reopening JRiver has no effect. Other programs work fine. This happens to all my music files, regardless of format or sampling frequency.

I think that if I run JRiver before anything else that outputs sound, it usually plays fine but sometimes I still need to cycle through the inputs again.

Does anyone know what could be causing this? My previous DAC never had these issues. Thank you in advance for the help!

Title: Re: No sound unless I cycle DAC's inputs
Post by: Awesome Donkey on January 31, 2025, 06:05:51 pm

What audio output are you using?

Title: Re: No sound unless I cycle DAC's inputs
Post by: Height of Folly on January 31, 2025, 09:23:00 pm

I am using WASAPI. I don't believe ASIO is available for this device.

Title: Re: No sound unless I cycle DAC's inputs
Post by: JimH on February 01, 2025, 01:00:01 am

Try powering the DAC off and back on when it happens.

Title: Re: No sound unless I cycle DAC's inputs
Post by: Height of Folly on February 04, 2025, 05:43:25 pm

Quote from: JimH on February 01, 2025, 01:00:01 am

Try powering the DAC off and back on when it happens.

JRiver stopped playing the file when I shut the DAC off but it wasn't actually stopped, if that makes sense. The time on the file stopped counting up but it wasn't actually paused or stopped, just frozen. I had to click the stop button and click Play again after turning the DAC back on.

Title: Re: No sound unless I cycle DAC's inputs
Post by: Awesome Donkey on February 04, 2025, 05:49:35 pm

Have you tried either changing USB cables or plugging the DAC into a different USB port on the PC, preferably one that's on a different USB controller if possible?

Title: Re: No sound unless I cycle DAC's inputs
Post by: Height of Folly on February 09, 2025, 11:03:21 pm

Quote from: Awesome Donkey on February 04, 2025, 05:49:35 pm

Have you tried either changing USB cables or plugging the DAC into a different USB port on the PC, preferably one that's on a different USB controller if possible?

I believe I may have mostly solved the problem. I connected my USB cable to a different port and with the default settings, only 48 kHz is selected in the DAC's properties in Windows. On the previous USB port, I selected all of the frequencies up to 192 kHz since that's what the McIntosh can handle. Somehow, JRiver is able to go past 48 kHz if the files I play go higher.

I did get the same issue as before one time after playing a game and then starting some music in JRiver but I haven't been able to recreate it.

Title: Re: No sound unless I cycle DAC's inputs [Solved]
Post by: JimH on February 10, 2025, 12:30:19 am

The DAC may not reliably support all bitrates that it claims.