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More => Old Versions => JRiver Media Center 33 for Windows => Topic started by: jay8 on March 11, 2025, 11:26:15 pm

Title: Do I Need to Restore My License After an Update?
Post by: jay8 on March 11, 2025, 11:26:15 pm
Hey everyone,
I recently updated JRiver, and after the update, I was prompted to restore my license. I’m not sure why this was necessary, but now it says I only have seven restores left for the rest of the year. I only got JRiver about two months ago, and I’ve only installed it once, so I don’t understand why my restore count is saying 7. Has anyone else experienced this? Why would an update require a license restore? Any insights would be appreciated! How I activated my license was by putting in the code and that's it. Cut and pasting it in

Title: Re: Do I Need to Restore My License After an Update?
Post by: JimH on March 12, 2025, 08:51:02 am
How licensing works:
https://wiki.jriver.com/index.php/Restoring_a_License

Title: Re: Do I Need to Restore My License After an Update?
Post by: jay8 on March 12, 2025, 05:03:46 pm
How licensing works:
https://wiki.jriver.com/index.php/Restoring_a_License


I read that wiki and it does not answer my question. If there were anything resembling customer support, I would gladly address this issue with them instead of on this forum. Unfortunately, there is nothing.
Title: Re: Do I Need to Restore My License After an Update?
Post by: Matt on March 12, 2025, 05:47:59 pm
If you run out of restores, just post here and we can reset you.
Title: Re: Do I Need to Restore My License After an Update?
Post by: Awesome Donkey on March 12, 2025, 06:29:17 pm
One thing if MC is losing its registered state, make sure the clock on your system is set correctly. Also make sure features like Wi-Fi MAC address randomization is disabled, as that can cause MC to lose its registered state. Changing the hostname on the system could also potentially cause it.
Title: Re: Do I Need to Restore My License After an Update?
Post by: craigmcg on March 13, 2025, 08:55:23 am
Changing the hostname on the system could also potentially cause it.

One of the mistakes that I've made when reloading one of my pcs is installing/registering Media Center BEFORE I correct the PC hostname to my preferred. This always requires me to do a restore/reregister so now I try to remember I register MC after I have completed the reload/config.