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Mac => JRiver Media Center 33 for Mac => Topic started by: Mosongela Errol on March 12, 2025, 12:06:20 am

Title: Upgraded Master License but can't activate Media Center (resolved)
Post by: Mosongela Errol on March 12, 2025, 12:06:20 am

Good day.

I currently have MC25 master license, which I use on Mac. I installed MC33 trial (Mac) and currently use it. Yesterday I received an email for the pre-order for MC34 and followed the link to purchase an upgrade to MC34 (master license). My understanding is that the MC34 pre-order license will work on MC33.

When I try to install the license on MC33 on my MacBook Pro, I get the following error message:
"You are using Media Center 33 Mac to install a license for a different version. Please download and install the version that matches your license, and then try again". Does this mean I need MC34 (which is not yet available) or does this assume I was supposed to install a Windows version of MC33 (I upgraded a master license)?

Please assist.

I found the solution: I was using MC33 - 33.0.30 and needed to download MC33 - 33.0.71.