INTERACT FORUM

Mac => JRiver Media Center 33 for Mac => Topic started by: Mosongela Errol on March 14, 2025, 01:24:27 pm

Title: Duplicate purchase
Post by: Mosongela Errol on March 14, 2025, 01:24:27 pm

I purchased a master license upgrade to MC34 and applied the license to MC33 33.0.71. The invoice details are below:

INVOICE
03/11/2025 23:32:57

Mosongela Errol Nake

Media Center 34 Master   $32.98


Today, as I was browsing through tabs on Chrome, I clicked on the tab I used to purchase the license upgrade above. I didn’t realise that I hadn’t closed the purchase tab previously. The end result was another purchase went through and I got another license which I don’t need and can’t use. The duplicate invoice details are below:

INVOICE
03/14/2025 10:09:46

Mosongela Errol Nake

Media Center 34 Master   $32.98

Please assist reverse the latest invoice.

Title: Re: Duplicate purchase
Post by: Deanna on March 14, 2025, 02:45:21 pm

We will void today's purchase.
Regards,
JRiver