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More => Old Versions => JRiver Media Center 30 for Windows => Topic started by: Razinni on March 31, 2025, 09:41:42 am

Title: How to cancel subscription?
Post by: Razinni on March 31, 2025, 09:41:42 am

I would like to cancel my subscription and also understand how I was billed to paypal three times in the month of March.  The former digitalriver billing seems to have changes to fastspring without notice.

Title: Re: How to cancel subscription?
Post by: JimH on March 31, 2025, 11:17:21 am

This isn't Digital River. That's a different company.

Title: Re: How to cancel subscription?
Post by: zybex on March 31, 2025, 11:38:20 am

Digital River shut down services in Feb 2025, so it's likely any vendors that used its payment services moved to another provider. Sounds like your vendor moved the subscription payment to FastSpring.

https://www.fintechfutures.com/digital-payments/us-paytech-digital-river-reportedly-shutting-down
https://fastspring.com/blog/digital-river-alternatives/
https://www.digitalriver.com/  => dead

I suggest you block payments until you understand who's charging you.