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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: jcouch93 on November 10, 2002, 10:45:19 pm

Title: "Invalid license" dialog...
Post by: jcouch93 on November 10, 2002, 10:45:19 pm

Just used one of my restores and got the above dialog.  I've read the FAQ and searched AND rebooted ;) and no joy.  Same thing every time.  Any suggestions?

Media Jukebox  9.0.75
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: AMD Athlon 1396 MHz MMX
Memory: Total - 523 MB, Free - 340 MB
OS: Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 6.00.2800.1106
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1106
wnaspi32.dll: Internal ASPI Layer

phatrabt

Title: Re: "Invalid license" dialog...
Post by: michel on November 11, 2002, 12:56:25 am

I had the same problem (and I didn't get so much help from JRiver...).

Try to do the following:

I uninstalled MJ9, (re)installed MJ8, registered it successfully with the same key which didn't run for MJ9 and then I upgraded to MJ9 and it was registered also.


That worked for me.

Title: Re: "Invalid license" dialog...
Post by: jcouch93 on November 11, 2002, 09:02:06 am

Thanks Michael, I'll give it a shot.  Any comment from JRiver?  Little help here guys... ;)

phatrabt

Title: Re: "Invalid license" dialog...
Post by: JohnT on November 13, 2002, 11:20:12 am

Please try the latest MJ 9 build (9.0.76). It had a bug fix in this area. Also, if you still get the invalid license message with the new build, you should get a code number which would help us debug the problem.
Thanks!

p.s.:  I cleared your restore counter.

- John T.
JRiver, Inc.

Title: Re: "Invalid license" dialog...
Post by: jcouch93 on November 13, 2002, 11:38:20 am

thanks JohnT!  Actually, I d-loaded the new version and it solved the license prob I was having.  Great job guys!