INTERACT FORUM

Windows => Third Party Plug-ins, Programs, and Skins => Topic started by: maxwelljr on December 07, 2002, 01:32:08 pm

Title: DFX
Post by: maxwelljr on December 07, 2002, 01:32:08 pm

I purchased Dfx Sound enhancement software separately.  I downloaded the one specifically for Media Jukebox.  
Now all of the sudden I can't use it.  
What, when MJukebox expires, I can't use this software which I purchase either?

What's up with that?

Title: Re: DFX
Post by: KingSparta on December 07, 2002, 01:38:35 pm

you should go to the DFX site and tell them about your problems, J River does not produce that Plug-In

Title: Re: DFX
Post by: maxwelljr on December 07, 2002, 01:45:50 pm

I've got new for you, it's the same Dfx program which is from Power Technology.  

Look on the website:

www.fxsound.com

Title: Re: DFX
Post by: KingSparta on December 07, 2002, 01:51:16 pm

And how does that change things?

Is it produced By J River? = No

besides

>> I've got new for you
Should Be "I've got news for you"

Title: Re: DFX
Post by: maxwelljr on December 07, 2002, 02:18:29 pm

I would say it is a mutual problem.  Media Jukebox promotes the DFX sound enhancement on their website.  It should continue to work be it purchased from Power Technology or from JRiver and not expire when the 30 days is up on the Media Jukebox program.

I have also emailed Power Technology about the issue.  

In addition, if you don't work for JRiver your comments are not welcome unless you are polite and professional.  

Title: Re: DFX
Post by: KingSparta on December 07, 2002, 02:25:29 pm

>> I would say it is a mutual problem.
well i think maybe the makers at DFX should have informed you it does not work on a Version That Is Not Licensed.

>> I have also emailed Power Technology
>> about the issue.
Good Idea

>> In addition, if you don't work for JRiver
I Don't

>> your comments are not welcome
>> unless you are polite and professional.
I have never Been Un-Polite

I Just pointed out where you might start your search for help. you could also register your version Of MJ or MC and you will be set.

Title: Re: DFX
Post by: maxwelljr on December 07, 2002, 02:35:22 pm

You mean register MJ?

I plan to when they get the bugs out it.  After reading some of the forum problems, I'm waiting a bit.  I will also wait to see what Power Technology states about the issue.      

It's also not so much what you say, but how you say it.

I have been to this forum before and have had problems or issues resolved by other users.  I don't care to come here only to have someone reply that I should take my problems elsewhere.  That is not my idea of being polite.  

Title: Re: DFX
Post by: JimH on December 07, 2002, 02:39:46 pm

Quote

In addition, if you don't work for JRiver your comments are not welcome unless you are polite and professional.  

That's an odd thing to say.  He gave you useful information.  It wasn't impolite.  Professional is another subject altogether.  Doctor?  Lawyer?  Investment Banker?   Hmmm...

In any case, DFX working is not a JRiver problem.  Please follow KingSparta's suggestion.

Title: Re: DFX
Post by: maxwelljr on December 07, 2002, 02:48:29 pm

As I stated I believe it to be a mutual problem since JRiver also promotes the program.  I will wait to hear from Power Tech.
And I'm sorry I beg to differ with you, I thought it was rather impolite.  If you thought it wasn't than that is your view.    

Title: Re: DFX
Post by: JimH on December 07, 2002, 03:18:31 pm

On Saturday night, if you get any help on anything, consider yourself lucky.

If your phone went out right now, for example....