INTERACT FORUM
More => Old Versions => Media Center 11 (Development Ended) => Topic started by: samcat on November 08, 2003, 05:17:56 am
-
I just upgraded to 9.1.298 from version 8.
It corrupted my Windows XP Home Edition install.
Now everytime I right-click on any icon or file in the OS I get the error message "Failed to load product info file".
When I step-back my settings to a time before the upgrade everything is fine.
I have determined that it is ANY MediaCenter 9.1 build which causes this behavior on my PC.
The 9.0 build and the 8.0 build do not exibit this behavior.
-
this is the first time i have heard this one.
-
Google Groups search results on "Failed to load product info file" (http://groups.google.com/groups?num=100&hl=en&lr=&ie=ISO-8859-1&safe=off&q=%22Failed+to+load+product+info+file%22&sa=N&tab=wg)
-
We'll definately look into it. Hopefully it'll be a quick fix.
Sorry for the troubles.
-
I had the same problem when I upgraded from 9.0 to 9.1 after doing the following procedure:
- complete deinstallation 9.0
- new installation of 9.1
- deletion of the ./data dir of MC
- copying of the old ./data dir of MC9.0 (in oder to keep the library)
After that procedure I got the described error message when I wanted to start MC 9.1.
I deinstalled/reinstalled MC, but this time I only copied the *.mjd files to data. Then it worked file.
The behaviour is reproduceable: replacing the ./data dir with one from 9.0 causes the problem.
Maybe this is also the reason when one installs MC 9.1 over a 9.0 version.
Hope that helps, Hank
-
Erasing things from the data directory will cause problems. MC looks there for settings, art, etc.
Not sure how to best protect against this.
Any ideas?