INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: college1818 on December 04, 2002, 03:16:02 pm

Title: Jukebox 8
Post by: college1818 on December 04, 2002, 03:16:02 pm

after listening to music for about 2 minutes my jukebox shuts down and an explorer window opens with a broken link.  anyone know whats up?

Title: Re: Jukebox 8
Post by: xen-uno on December 04, 2002, 03:21:01 pm

Post your sys info from Help>System Info. Are you a registered user with the latest v8 build (393)?

10^-27

Title: Re: Jukebox 8
Post by: college1818 on December 04, 2002, 03:41:27 pm

Media Jukebox PLUS 8.0.336
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium III 797 MHz MMX
Memory: Total - 129 MB, Free - 28 MB
OS: Microsoft Windows 2000  Workstation 5.0 Service Pack 3 (Build 2195)

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 5.50.4916.400
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 5.00.3502.5436
wnaspi32.dll: 4.71 (0001) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-2002 Adaptec, Inc.
Aspi32.sys: 4.71 (0001)

Title: Re: Jukebox 8
Post by: xen-uno on December 04, 2002, 03:45:18 pm

First thing....download 8.0.393

Second thing....download latest ASPI from Adaptec (v4.72)

Now...
Backup license...uninstall MJ...update ASPI...reinstall MJ...restore license

That should solve your probs.

10^-27

Title: Re: Jukebox 8
Post by: college1818 on December 04, 2002, 03:47:34 pm

the other user on my computer is having no problems with jukebox.  any reason for that?

Title: Re: Jukebox 8
Post by: xen-uno on December 04, 2002, 03:55:28 pm

Wow! Huh?

Did you install MJ once for each user? In other words, you didn't just copy the link to a spot available to all users, did you? You need administrative rights for any user account that uses MJ (at least for the initial install and if you use internal ASPI). No way around that....I believe.

But you do need to update as mentioned earlier.

10^-27

Title: Re: Jukebox 8
Post by: college1818 on December 04, 2002, 03:57:44 pm

so both users need to update?

Title: Re: Jukebox 8
Post by: JimH on December 04, 2002, 04:00:03 pm

Yes.  Install the latest version of MJ 8 for both.  It's on our downloads page.

Title: Re: Jukebox 8
Post by: xen-uno on December 04, 2002, 04:03:33 pm

Yessssireee bob

You'll want to install in exactly the same location for all users (of course...sorry). Main reason is each user has his own "section" of the registry, and as such all user sections need to be updated by installing for each.

10^-27

Title: Re: Jukebox 8
Post by: college1818 on December 04, 2002, 04:04:50 pm

ok thanx for all your help

Title: Re: Jukebox 8
Post by: JimH on December 05, 2002, 07:13:07 am

Quote

You'll want to install in exactly the same location for all users (of course...sorry). Main reason is each user has his own "section" of the registry, and as such all user sections need to be updated by installing for each.

10^-27

That's fixed in version 9.