INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Stairman on December 03, 2002, 11:02:48 am

Title: MJ8 and MJ9 rufuse to run
Post by: Stairman on December 03, 2002, 11:02:48 am

?  I upgraded to MJ9 before 1st Dec. got message re- expiry as others did.  Found your revised download and tried again but now receiving message "Media Jukebox was not installed correctly for the current user.  Please reinstall MJ".
I have tried a number of times now including a reinstall of the original MJ8, upgrade to MJ9 and even tried a Restore but all to no avail.  The above message still comes up.
Please advise.   ?

Title: Re: MJ8 and MJ9 rufuse to run
Post by: xen-uno on December 03, 2002, 11:25:24 am

Your user account needs administrative rights. Also...installing over previous version (despite anything said to the contrary) is not good.

Backup license...uninstall MJ...reinstall MJ...restore license

10^-27

Title: Re: MJ8 and MJ9 rufuse to run
Post by: JimH on December 04, 2002, 05:54:29 am

Quote

Also...installing over previous version (despite anything said to the contrary) is not good.

I don't think you're correct, Xen.  I do it all the time.

Why do you think so?

The only reason I can imagine that this might be necessary is when a user database is corrupt.  It should not be standard practice.

Title: Re: MJ8 and MJ9 rufuse to run
Post by: xen-uno on December 04, 2002, 06:38:07 am

Jim...

tell you what...

It sure eliminates a lot of variables and since I'm not sitting in front of his computer, it's a good practice to adhere to. For that reason again, I always suggest updating everything that can be updated (like ASPI). In problematic installations, a "common ground" makes diagnosis much easier (and resolution more likely).

10^-27