INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Hertz2 on January 04, 2004, 10:28:16 am

Title: License problem
Post by: Hertz2 on January 04, 2004, 10:28:16 am

Hello,
I've paid for a MC10 license, but your server keeps telling me that I can only use it for MC9. I had paid for MC9, and I also have paid for MC10. Now, I would like to register my current copy of MC10.
Please, fix it. You have my e-mail (same for the forum and for the MC10 registration) and I suppose you can send me a valid MC10 restore file.

Title: Re:License problem
Post by: KingSparta on January 04, 2004, 10:41:37 am

what version of mc9 do you have?

also you can go to the restore page and have the server send you the restor code and restore MC9 so it works again.

did you try that?

Title: Re:License problem
Post by: Hertz2 on January 04, 2004, 11:10:03 am

what version of mc9 do you have?

==> I have MC10, not MC9. The version I'm trying to register is the last one (27, I think).

also you can go to the restore page and have the server send you the restor code and restore MC9 so it works again.

==> It's MC10 I want to register, not MC9.
I went to the restore page and I did exactly that, but when I try to register MC10, I get a message telling me that my license only works for MC9.
But I do have a license for MC10. If you check it out, you'll see that I have one.

Title: Re:License problem
Post by: KingSparta on January 04, 2004, 11:47:21 am

Quote

If you check it out, you'll see that I have one.

I don't have access to do that.

I think Gateley handles this type of problem.

Title: Re:License problem
Post by: Hertz2 on January 04, 2004, 12:28:42 pm

How can I reach this person?

Title: Re:License problem
Post by: KingSparta on January 04, 2004, 12:59:36 pm

This forum

since they are not working today, maybe not today

but they read the forum even when they are off, monday they go back to work.

Title: Re:License problem
Post by: Hertz2 on January 04, 2004, 03:28:27 pm

OK, thanks a lot.

Title: Re:License problem
Post by: Two Wire on January 04, 2004, 09:48:15 pm

I upgraded to version 10 about mid-December. Now, when I try to open the program a message appears stating the beta version has expired. Yes, I paid my $9.99. What must I do to keep the program current?

Title: Re:License problem
Post by: John Gateley on January 04, 2004, 11:43:31 pm

Get the latest version of the beta.

Hertz - I'll check on this tomorrow.

j

Title: Re:License problem
Post by: Hertz2 on January 05, 2004, 01:20:44 am

OK, thanks.

Title: Re:License problem
Post by: Two Wire on January 05, 2004, 07:49:54 am

What do I need to do to go back to version 9. I'm not going to update to a new version every two weeks. My dial-up modem is too slow for this.

Title: Re:License problem
Post by: JimH on January 05, 2004, 12:12:26 pm

Just download and install 9.1 from this link:
www.jrmediacenter.com

Title: Re:License problem
Post by: KingSparta on January 05, 2004, 01:19:14 pm

Quote from: JimH on January 05, 2004, 12:12:26 pm

Just download and install 9.1 from this link:
www.jrmediacenter.com

Back now, or did you fine a phone jack on a coconut?

Title: Re:License problem
Post by: John Gateley on January 05, 2004, 01:30:22 pm

Hi Hertz,

You are using the wrong e-mail. Append "-mail" to your normal username for the e-mail you used for version 10.

j

Title: Re:License problem
Post by: JimH on January 05, 2004, 01:54:38 pm

Quote from: KingSparta on January 05, 2004, 01:19:14 pm

Back now, or did you fine a phone jack on a coconut?

Funny.  I'm back.  Pictures soon.  Culture shock/temperature shock right now.  It was 82 yesterday and -3 today.

Title: Re:License problem
Post by: KingSparta on January 05, 2004, 02:22:23 pm

Quote

I'm back.  Pictures soon.

Cool

BTW: You just got back before fingerprinting in the AirPort Started, Makes one think.

Title: Re:License problem
Post by: Hertz2 on January 05, 2004, 02:28:28 pm

Uh, sorry...
& thanks!