INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: LuigiSC on January 12, 2004, 10:47:43 am

Title: Restoring an account
Post by: LuigiSC on January 12, 2004, 10:47:43 am

Hey all,
I've been having some difficulty trying to restore my account.

Yesterday evening when I tried opening Media Jukebox, I received a screen that explained that my trial period was over and I needed to register.  Since I had already purchased Media Jukebox 30 days ago, I went to your website and received via e-mail my registration code.

When I entered this code in the restoring web page, it prompted me to another page that displayed a listing of various numbers and letters- this did not restore my Media Center.

What am I to do?
Thanks!
Louis

Title: Re:Restoring an account
Post by: Deivit on January 12, 2004, 11:12:26 am

Did you use MS Internet Explorer as your browser? If not, try again with it. Hope it helps.

Title: Re:Restoring an account
Post by: JimH on January 12, 2004, 11:14:17 am

What version of MC are you using?

What license do you have?  DO NOT POST YOUR LICENSE OR IT WILL BE REVOKED.

Title: Re:Restoring an account
Post by: LuigiSC on January 12, 2004, 11:28:10 am

Yes I am using Explorer and I have Media Jukebox 9. Thanks!

Title: Re:Restoring an account
Post by: JimH on January 12, 2004, 11:30:10 am

There is no MJ 9.  Can you report the full version?  Media Center 9.1.316, for example.

Title: Re:Restoring an account
Post by: LuigiSC on January 12, 2004, 11:40:48 am

Oh yes, so sorry it's  Media Center 9.1.316.  Haven't had my coffee yet!

Title: Re:Restoring an account
Post by: JimH on January 12, 2004, 03:36:23 pm

Check your yahoo e-mail account for the solution.

Title: Re:Restoring an account
Post by: LuigiSC on January 12, 2004, 03:50:18 pm

Thanks a bunch that worked! I appreciate your help!
Louis