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More => Old Versions => Media Jukebox => Topic started by: MMason73 on November 17, 2002, 03:22:05 pm

Title: MJ8 Uninstall does not work
Post by: MMason73 on November 17, 2002, 03:22:05 pm

I used the standard method of uninstalling Media Jukebox 8. After the uninstall, the Media Jukebox desktop icon was still there and the files in the J River directory were not removed. This uninstall problem has only occured after I had previously installed and removed Media Jukebox 9 beta several days ago.

Title: Re: MJ8 Uninstall does not work
Post by: MMason73 on November 17, 2002, 05:11:56 pm

Also, it won't allow me to delete the J River directory in C:\Program Files. I think the error message said "Cannot delete the file ShellExt.dll"

Title: Re: MJ8 Uninstall does not work
Post by: jimsen on November 17, 2002, 06:14:20 pm

The policy only allows deletion of posts and threads, not programs.  YMMV ;-)

Title: Re: MJ8 Uninstall does not work
Post by: RemyJ on November 17, 2002, 06:14:34 pm

Quote

Also, it won't allow me to delete the J River directory in C:\Program Files. I think the error message said "Cannot delete the file ShellExt.dll"

reboot and make deleting the j river directory the very first thing you do after the reboot.

Title: Re: MJ8 Uninstall does not work
Post by: plas on November 18, 2002, 12:04:30 am

I have found out that uninstall doesn't delete some files from C:\WINDOWS\SYSTEM. I have about 1500 files in this directory and I don't know which files belongs to MJ.
I have deleted mjextman.exe.
Does anybody know which other files should I delete ?