INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: sdph on May 05, 2004, 09:07:34 am

Title: Problems purchasing (Upgrading)
Post by: sdph on May 05, 2004, 09:07:34 am

When I select help / buy media center, the web page it brings me to doesn't seem to exist.  I am trying to upgrade from Media Center 9.  I know there isn't a real hurry, as I get 30 days.  I just like to get these kind of things out of the way.  Is there another link where I can go to pay?

Title: Re:Problems purchasing (Upgrading)
Post by: LonWar on May 05, 2004, 09:09:08 am

Are you trying to Upgrade to MC10?

If so, download and install the newest mc10 version, (at the top of this thread) then goto help and buy.

Title: Re:Problems purchasing (Upgrading)
Post by: sdph on May 05, 2004, 09:11:13 am

Thanks, but this is exactly what I am trying to do.  It takes me to a non-functioning web site.

Title: Re:Problems purchasing (Upgrading)
Post by: John Gateley on May 05, 2004, 09:58:24 am

Are you using a firewall or proxy server?

Please be careful not to post any license information here (some is passed as part of the URL)

j

Title: Re:Problems purchasing (Upgrading)
Post by: sdph on May 05, 2004, 10:03:05 am

Nope, no firewalls or such.  Any more ideas?

Title: Re:Problems purchasing (Upgrading)
Post by: JimH on May 05, 2004, 10:08:24 am

Can you post the URL you're using?  (REMOVE THE LICENSE KEY FIRST.)

We saw a problem recently that was related to a virus.

Title: Re:Problems purchasing (Upgrading)
Post by: sdph on May 05, 2004, 10:39:44 am

The "Buy Now" sends me here:

http://%1%20https://rover.jriver.com/cgi-bin/buy.cgi?productid=16&upgradefrom=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Again, it seems to be a dead link.

Title: Re:Problems purchasing (Upgrading)
Post by: JimH on May 05, 2004, 10:41:18 am

Something is messing with your links.  It should begin with https:

You may have a virus.

Title: Re:Problems purchasing (Upgrading)
Post by: sdph on May 05, 2004, 10:56:21 am

I don't have any viruses according to my McAfee VirusScan (updated as recently as yesterday).  

However, based on your response I removed the first part of the url, "http://%1%20", so that it started with "https:" as you indicated, and this worked correctly.  Kind of strange, but thanks for your help.