INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: dcooper2 on May 14, 2004, 06:15:48 pm

Title: Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: dcooper2 on May 14, 2004, 06:15:48 pm

At: http://www.musicex.com/mediacenter/buy_faq10.html

We see:
--------------------SNIP-------------------
A Media Center version 9 license can be upgraded to version 10 for $9.98. This includes anyone who who started with a version 8 license and then paid to upgrade it to version 9. Either way, the price is the same.

A version 8 license can be upgraded to version 10 for $14.98
--------------------SNIP-------------------

My license falls under the first case, yet the Buy Button on upgrade insists on charging $14.98.

Should I not be a cheapskate and just be thankful that this great program is still very cheap, or do we have a legitimate bug here?

Fondest Regards and Salutations,

Dave

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: lannyp on May 15, 2004, 07:52:03 pm

I'm having the same problem.  Some help please?

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: JimH on May 15, 2004, 09:02:41 pm

Could you try the most recent build in one of the threads above?

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: JeffB on May 16, 2004, 12:25:44 am

Did you pay for version 9 or did you get the free upgrade?

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: dcooper2 on May 19, 2004, 10:36:35 am

Answering: "Did you pay for version 9 or did you get the free upgrade? "

I am fairly certain that I paid for an 8 license then was grandfathered to 9 during a period of conversion.

Answering: "Could you try the most recent build in one of the threads above?"

Yes indeed! I have installed version "10.0.138" released 17 May...same result - it tells me:
 
Media Center 10
JRiver, Inc.
$14.98 (Upgrade price.)

If $9.98 does not apply to "grandfathered" 9's -  I don't read this from the documentation on upgrades.

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: LonWar on May 19, 2004, 10:40:52 am

A Media Center version 9 license can be upgraded to version 10 for $9.98. This includes anyone who who started with a version 8 license and then paid to upgrade it to version 9. Either way, the price is the same.

A version 8 license can be upgraded to version 10 for $14.98



If you paid for the V9 upgrade (not grandfathered) then the upgrade is 9.98 other wise it's the hiogher.

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: dcooper2 on May 19, 2004, 10:43:49 am

I said: "If $9.98 does not apply to "grandfathered" 9's -  I don't read this from the documentation on upgrades."

I answer myself: Maybe I *do* read this from the documentation since it clearly states "version 10 for $9.98. This includes anyone who who started with a version 8 license and then paid to upgrade it to version 9."

I am affraid that, once again, the staff at J River are not only accurate, but concise. I am, as usual, forgetful and stupid.

Title: Re:Media Center 10 Upgrades - 8 to 9 vs. 9
Post by: LonWar on May 19, 2004, 10:48:44 am

Quote from: dcooper2 on May 19, 2004, 10:43:49 am

I said: "If $9.98 does not apply to "grandfathered" 9's -  I don't read this from the documentation on upgrades."

I answer myself: Maybe I *do* read this from the documentation since it clearly states "version 10 for $9.98. This includes anyone who who started with a version 8 license and then paid to upgrade it to version 9."

I am affraid that, once again, the staff at J River are not only accurate, but concise. I am, as usual, forgetful and stupid.

A lot of people get stumped by the wording...