INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Matthew on May 17, 2004, 03:28:44 pm

Title: Media Center crashes when closing.
Post by: Matthew on May 17, 2004, 03:28:44 pm

I have downloaded your latest build 10.0.137 and it still crashes when closing.

This is my error: "Media Jukebox.e.exe has generated errors and will
be closed by Windows You will need to restart the
program.
 
An error log is being created. "

Where does it store the error at?

Title: Re:Media Center crashes when closing.
Post by: Matt on May 17, 2004, 03:29:52 pm

Disable any visualizations and 3rd party plugins.

Let us know if it still happens.

Title: Re:Media Center crashes when closing.
Post by: JimH on May 17, 2004, 03:31:40 pm

When you post about an existing problem, it helps if you post in the same thread.  Here's your old one:

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=21122;start=msg147874#msg147874

Title: Re:Media Center crashes when closing.
Post by: Matthew on May 17, 2004, 03:35:34 pm

Thanks for your quick reply. Sorry, I could'nt find the old thread.  I thought adaware helped but It did not help. Really.

Title: Re:Media Center crashes when closing.
Post by: JimH on May 17, 2004, 03:42:54 pm

You can always find your old posts by visiting your profile (a button above or click on your name).

You've got something "special" going on with your PC.  I don't know what the solution is.  I would start uninstalling software if it were my PC.  Then reboot.

Title: Re:Media Center crashes when closing.
Post by: Matthew on May 17, 2004, 04:07:39 pm

Uninstall Software HMM I dont know about that. Do you guys know where an error log is stored in Windows 2000 maybe that can help you.

Title: Re:Media Center crashes when closing.
Post by: jleerigby on May 18, 2004, 02:38:07 am

Matthew - If you want help from JRiver you could help yourself by answering Matt's question first:

Quote

Disable any visualizations and 3rd party plugins.

Let us know if it still happens.

Title: Re:Media Center crashes when closing.
Post by: Matthew on May 18, 2004, 09:45:12 am

I don't use 3rd party plugins. I do use visualizations  It crashes  even when visualizations are off when closing Media Center. Any other help?

Title: Re:Media Center crashes when closing.
Post by: Sauzee on May 18, 2004, 12:15:59 pm

Are you drinking a lot of beer when you have these problems ? ;)

Sorry .........., that was meant to be a joke  :-[

Title: Re:Media Center crashes when closing.
Post by: Matthew on May 18, 2004, 12:39:02 pm

Quote from: Sauzee on May 18, 2004, 12:15:59 pm

Are you drinking a lot of beer when you have these problems ? ;)

very funny  ;D

Title: Re:Media Center crashes when closing.
Post by: Matt on May 18, 2004, 12:41:24 pm

Try to isolate what action causes the close on exit.  (ex. play a video, play a song, browse Media Library, etc.)

Also, since you mentioned having spyware problems, you may want to check for updates and viruses.

Title: Re:Media Center crashes when closing.
Post by: Matthew on May 18, 2004, 12:59:03 pm

Norton AntiVirus is uptodate and so is Adaware.

Any other ideas?

Title: Re:Media Center crashes when closing.
Post by: jleerigby on May 19, 2004, 07:00:56 am

MC writes to the library database when closing.  Maybe it's something to do with that.  Where is your library stored?  On a network drive?  If it is try moving it to the local C drive to see if it isolates the problem to this.