INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: modelmaker on August 22, 2004, 10:41:28 pm

Title: Still Can't log on to Interact thru MC
Post by: modelmaker on August 22, 2004, 10:41:28 pm: MC>Help>Interact = "Page Can Not Be Displayed..."

I can get in thru IE.

Any suggestions??
Title: Re:Can't log on to Interact thru MC
Post by: Dragyn on August 22, 2004, 10:49:03 pm: They're updating their web servers or something. They know about it.
Title: Re:Can't log on to Interact thru MC
Post by: modelmaker on August 22, 2004, 11:17:10 pm: ok. thought it was me.
Title: Re:Still Can't log on to Interact thru MC
Post by: modelmaker on August 23, 2004, 03:23:57 pm: As of 4:20pm, I still can't log on thru MC.

I've checked my security settings and everythings seems O.K. Any other ideas? Everything was fine 2 days ago.
Title: Re:Still Can't log on to Interact thru MC
Post by: JimH on August 23, 2004, 03:36:25 pm: This should be working now.

If not, exactly what are you doing?

Can you get here from IE?
www.mediajukebox.com/interact (http://www.mediajukebox.com/interact)
Title: Re:Still Can't log on to Interact thru MC
Post by: Berto on August 23, 2004, 04:40:36 pm: Quote from: JimH on August 23, 2004, 03:36:25 pm
This should be working now.

If not, exactly what are you doing?

Can you get here from IE?
www.mediajukebox.com/interact (http://www.mediajukebox.com/interact)

When I click the link in your post Jim it leads me to http://www.microsoft.com/
Update: that's in Firefox. In IE I get Page not found
Title: Re:Still Can't log on to Interact thru MC
Post by: Omni on August 23, 2004, 04:50:04 pm: That's odd. Under Firefox, I, too, get redirected to Microsoft. Under IE (the new one released with SP2), I get that standard "The page cannot be displayed" error page.
Title: Re:Still Can't log on to Interact thru MC
Post by: Berto on August 23, 2004, 04:53:19 pm: Quote from: Omni on August 23, 2004, 04:50:04 pm
That's odd. Under Firefox, I, too, get redirected to Microsoft. Under IE (the new one released with SP2), I get that standard "The page cannot be displayed" error page.
Now it's allright in both Firefox and IE
Title: Re:Still Can't log on to Interact thru MC
Post by: Omni on August 23, 2004, 05:01:05 pm: Quote from: Berto on August 23, 2004, 04:53:19 pm
Quote from: Omni on August 23, 2004, 04:50:04 pm
That's odd. Under Firefox, I, too, get redirected to Microsoft. Under IE (the new one released with SP2), I get that standard "The page cannot be displayed" error page.
Now it's allright in both Firefox and IE

Now I think I just must be going nuts. ::)

Testing it again (a mere few minutes later), http://www.mediajukebox.com/interact is being properly redirected to http://yabb.jriver.com/interact in both browsers.

Okay, well, never mind then. ;D
Title: Re:Still Can't log on to Interact thru MC
Post by: modelmaker on August 23, 2004, 05:53:52 pm: It's working again for me now too! (while it wasn't working thru MC, I was getting in via IE & the J River homepage link, curiously, I was logged in automaticaly by username, not "guest").

Thanks for the fix.

BTW, I still think there should be an optional "Interact" button somewhere on the interface, so we don't have to click on "Help" first. A lot of us "check in" more that a couple times a day, (yeah, I know, we sould have better things to do), and that's 4 extra mouse clicks each time. Just my opinion.
Title: Re:Still Can't log on to Interact thru MC
Post by: bebop on August 23, 2004, 07:42:25 pm: Yup, a button would be nice, but then I'm all for simplify, simplify! Had the same problem getting to the forum the other day, but it's been fine for me for a while now. Just a question...if we close MC and don't remember to log out are we still logged in and connected? If so, I better make a note to myself to remember to log out!
Title: Re:Still Can't log on to Interact thru MC
Post by: modelmaker on August 23, 2004, 09:37:48 pm: I don't think so, only if you have the box checked "always stay logged in" or something like that.