INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: Mouflon on August 26, 2004, 03:33:20 am

Title: I don't receive email with registration code
Post by: Mouflon on August 26, 2004, 03:33:20 am

I purchased Media Jukebox and I had to re-install my system. I tried to restore my license using email from registration web page. I tried a couple of times for three days and I never received any email from JRiver !

How can I recover please ?

Title: Re:I don't receive email with registration code
Post by: Mouflon on August 26, 2004, 03:35:44 am

More Info : I am sure the email is correct as the registration web process said me that email was sent !

Title: Re:I don't receive email with registration code
Post by: JimH on August 26, 2004, 07:25:01 am

This can happen if SPAM filters are in place.

In the FAQ, there is an alternate right click method for saving the Install Key.

www.mediajukebox.com/license

Title: Re:I don't receive email with registration code
Post by: Mouflon on August 29, 2004, 02:26:47 pm

Thank you for this quick reply. Actually, the message was considered undesirable by my provider and was not aware because I use an IMAP client.

I was able to find my registration in the junk folder of my mail box.

Thanks again for your wise help !