INTERACT FORUM
More => Old Versions => Media Jukebox => Topic started by: tentec on November 06, 2002, 05:07:04 am
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11/6/02
I changed the mother board & hard drive in my computer & reinstalled Media Juke Box 8.0.318 from where it was stored originally. It installed fine, works good but I get an error message when I try to restore my license, " we could not find that license". Looking at the registration info it reads Media Jukebox 8.0.318 unregisterd.
What do you think up with all of that.
tentec
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It's all in the FAQ under Jukebox/Purchase above.
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I followed all instructions on MJ ver.8 restore page & get error message," We could not find that license".
tentec
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That's covered under Jukebox/Purchase above.
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Sir; when I enter the registration code that was email to me this mornning by M J I get an error message. Do you think you could check the number for me. The answer that you are giving me don't seem to be helping. I think I've done that.
tentec
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1 - You should have a registration code, like ABCDE-FGHIJ-...-ZZZZZ
This was mailed to you, correct?
2 - Go to the restore page (in Media Jukebox: help -> restore license and choose to restore from the internet).
3 - Make sure the browser that started up is Internet Explorer.
4 - Using Copy/Paste, enter the registration code on that page. Do not try to type it in, use the windows copy-n-paste functions.
5 - the license should then install automatically.
j
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Got it. Thanks!!!
tentec