INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: TimB on September 07, 2004, 11:14:38 pm

Title: OT: Printer Problem
Post by: TimB on September 07, 2004, 11:14:38 pm

I have an HP Photosmart 7960 that was a recent replacement for a machine that was under warranty

Its started printing photographs with the first 1/2" to 2" (left to right) fine and then losing a color, so for example green trees turn blue, an orange bench seat turns pink. I've tried replacing the print cartridge, cleaning the print cartridges and restarting the printer and PC but still a problem. This happens with graphics programs from Microsoft and Adobe.

Windows XP Pro.

Any ideas?

Thanks!

-=Tim=-

Title: Re:OT: Printer Problem
Post by: Dragyn on September 07, 2004, 11:17:33 pm

Do you have the latest drivers for your printer?

Title: Re:OT: Printer Problem
Post by: TimB on September 07, 2004, 11:27:25 pm

Yup, tho' it wouldn't hurt to update.  I'll try that.

Thanks!

-=Tim=-

Title: Re:OT: Printer Problem
Post by: IlPadrino on September 08, 2004, 12:12:38 am

I'd do an internal test to rule out any problems with the driver or OS.  If it prints the internal test page OK, I'd bet it's a driver issue.

Title: Re:OT: Printer Problem
Post by: TimB on September 08, 2004, 11:12:45 am

Yup it was the printer driver, installed the latest and the problem went away, thanks for the help folks! :)

-=Tim=-