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More => Old Versions => Media Jukebox => Topic started by: chuckles on July 13, 2003, 11:05:47 am

Title: Reinstalled MJ 8 - license invalid now
Post by: chuckles on July 13, 2003, 11:05:47 am

Delighted with the trial Media Jukebox 8, I was persuaded to purchase Media Center 9 during last December's promotion. No registration problems.
After trying Media Center, I decided that Media Jukebox 8 was what I really needed. So I switched to that product. I did not need to re-register - the switch worked with no problem.
Then Windows 2000 crashed. A hard drive problem, I believe. I restored Windows and re-installed Media Player 8. But I am unable to re-register!
Seeing your post about having to do it with the dreaded IE6, I tried again. Again the same error message from Media Jukebox:
"Invalid license, error code=14."
Kindly advise.
Love your product. It is sorely missed.
David.
chuckles@transbay.net

Title: Re: Reinstalled MJ 8 - license invalid now
Post by: Deivit on July 13, 2003, 11:11:02 am

Make sure that you are installing the LATEST version of MJ8 from the download page.

Then restore your license using the restore page:

http://www.musicex.com/mediajukebox/restore.html

Hope it helps.

Title: Re: Reinstalled MJ 8 - license invalid now
Post by: chuckles on July 13, 2003, 07:12:42 pm

Thanks for the idea, David.
I admit I re-installed 8.0.393
Will try out your suggestion tomorrow.
(Hope I don't use up all my license restores!)

Kind regards.
David.