INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Marina on November 05, 2004, 04:01:01 am

Title: Help with transfer to new computer
Post by: Marina on November 05, 2004, 04:01:01 am

I`ve bougt Jukebox programe two years ago, got registration code and installed it. My old computer was crashed. I`ve bought a new one. How can I reinstall Jukebox  on new computer using my old registration code?
Is it possible?

Title: Re:Help with transfer to new computer
Post by: Deivit on November 05, 2004, 04:39:09 am

You can restore your license using the "restore" page:

http://www.musicex.com/mediajukebox/restore.html

Title: Re:Help with transfer to new computer
Post by: Marina on November 05, 2004, 04:46:38 am

Thank you, I tried it, but I don`t know what to do after. I entered my registratiion code and got jukebox picture, then it dissapeared.

Title: Re:Help with transfer to new computer
Post by: Marina on November 05, 2004, 05:05:50 am

When I used restore page and entered my registration code, I got the error message and nothing happening ecxept I lost another try (from 10)  >:(

Title: Re:Help with transfer to new computer
Post by: Deivit on November 05, 2004, 05:19:22 am

Make sure that you're using MS Internet Explorer as your default browser and that you have the lastest build of Media Center (whatever version your license is valid for) installed.

Hope it helps. If it does not, please wait until someone from JRiver arrives at the forum in a couple of hours before attempting to do a new restore. Perhaps the restore page is down at the moment.

Title: Re:Help with transfer to new computer
Post by: Marina on November 05, 2004, 05:19:42 am

Something else might bt important.  Programmer who servised my computer transfered all software from old computer to the new one including Jukebox program and play lists.  It doesn`t work, of course.
Probably this version prevents restoring?

Title: Re:Help with transfer to new computer
Post by: Marina on November 05, 2004, 05:24:01 am

How I could know if I  have the lastest build of Media Center? Sorry for sily question but I am not a programmer and my English is poor...

Title: Re:Help with transfer to new computer
Post by: JimH on November 05, 2004, 07:35:54 am

Please read the FAQ here:

www.mediajukebox.com/license

Copy your system info from MJ Help and paste it here.

Check the version there against the version on the download page.

Title: Re:Help with transfer to new computer
Post by: Marina on November 09, 2004, 02:54:41 am

MEDIA JUKEBOX PLUS 8.0.399 - this is my version

Title: Re:Help with transfer to new computer
Post by: Deivit on November 09, 2004, 03:30:34 am

Marina, there's a new version in the download page (8.0.400)

http://www.musicex.com/mediajukebox/download.html

May I suggest that you install that version and then try to restore your license.

Title: Re:Help with transfer to new computer
Post by: Marina on November 09, 2004, 03:49:01 am

If I download new version, could it destroy my playlists or something?

Title: Re:Help with transfer to new computer
Post by: Deivit on November 09, 2004, 09:10:32 am

It should not, but you may want to backup your library first.

Title: Re:Help with transfer to new computer
Post by: ronflames on November 09, 2004, 05:06:09 pm

had same problem, but used all my restores and now only have MJ8 trial version which expires in a couple days... now what, does anyone have a suggestion...good luck with your situation

Title: Re:Help with transfer to new computer
Post by: JimH on November 09, 2004, 05:55:56 pm

Quote from: ronflames on November 09, 2004, 05:06:09 pm

had same problem, but used all my restores and now only have MJ8 trial version which expires in a couple days... now what, does anyone have a suggestion...good luck with your situation

Please try restoring again.

Santa

Title: Re:Help with transfer to new computer
Post by: JimH on November 09, 2004, 05:58:03 pm

Marina,
If you mean that you see a jukebox image and then the program won't start, try uninstall.  Choose "remove registry entries", reboot, reinstall.

Title: Re:Help with transfer to new computer
Post by: Marina on November 15, 2004, 03:07:59 am

I mean I see image for 30 second and then the Jukebox window is closed.
I am afraid to uninstall because I am afraid to lost my playlists. JB closed so fast that I couldn't to copy anything.