INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: guitarjam on October 28, 2002, 04:56:19 am

Title: Purchase failed to initialize
Post by: guitarjam on October 28, 2002, 04:56:19 am

:-[I clicked on "Buy Media Jukebox" from within Help.

Error message = "Failed to initialize Media Jukebox purchase".

I love this program, but I'm about to go back to Music Match.

Thanks

Title: Re: Purchase failed to initialize
Post by: JimH on October 28, 2002, 04:59:28 am

What version do you have?

Title: Re: Purchase failed to initialize
Post by: guitarjam on October 28, 2002, 05:02:33 am

Just installed 8.0.388

Title: Re: Purchase failed to initialize
Post by: JimH on October 28, 2002, 07:01:31 am

I don't know what the problem is.  

As a test, try using IE to see if you can get to this address:

https://rover.jriver.com

If so, what do you see?

Please try the FAQ under Jukebox/Purchase above for more details.

Title: Re: Purchase failed to initialize
Post by: guitarjam on October 28, 2002, 09:37:38 am

Saw info on JRiver certificate

Title: Re: Purchase failed to initialize
Post by: JohnT on October 28, 2002, 10:54:39 am

Could you post your system info here (from the MJ help menu)? It sounds like a problem starting up your web browser.

Try clicking on this link:
https://rover.jriver.com/cgi-bin/buy.cgi?productid=1

Title: Re: Purchase failed to initialize
Post by: guitarjam on October 29, 2002, 01:32:15 am

Success!! I adjusted my settings on Opera to make it my default browser for all protocols. Now it works.

Thanks for your help.