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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: tympano on December 02, 2004, 11:31:40 pm

Title: Can't Restore License
Post by: tympano on December 02, 2004, 11:31:40 pm: I just reinstalled windows and have ben trying to re-register my MC10. I don't have my code anymore as it has been like a year since I bought, hence I have been trying to input my email address and have you send it to me. Twice, the page has told me that the code is on its way, it has arrived neither time. please let me know if this can be resolved.

Thanks

Justin Park-Yanovitch
Title: Re:Can't Restore License
Post by: KingSparta on December 03, 2004, 05:48:54 am: check your spam folder
Title: Re:Can't Restore License
Post by: tympano on December 03, 2004, 03:56:28 pm: No dice, at least not yet. It's been six hours since my last attempt.
Title: Re:Can't Restore License
Post by: KingSparta on December 03, 2004, 04:42:08 pm: it should not take but a few mins

there have been some providers that have filtered out the license as spam

no idea if this is a j river problem
Title: Re:Can't Restore License
Post by: LonWar on December 03, 2004, 04:55:50 pm: Quote from: tympano on December 03, 2004, 03:56:28 pm
No dice, at least not yet. It's been six hours since my last attempt.

Are you using Hotmail? I had a problem not getting emails.... I changed it to another email (Sympatico) and it worked.
Title: Re:Can't Restore License
Post by: JimH on December 03, 2004, 05:25:26 pm: Check your old e-mail from buy-button@jriver.com.

The system is running and you should receive e-mail almost instantly.