INTERACT FORUM
Devices => Androids and other portables => Topic started by: SteveG on January 26, 2005, 02:24:10 pm
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Everyone,
Please use this thread to raise any issues related to MC and Nomad Jukebox/Zen and Micro.
Thanks,
Steve
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I've got the latest Creative Firmware/Drivers for my Nomad Jukebox 3.
I've connected it up via 1394 (firewire), and transferring files to my PC (right-click, "Download to PC" in Media Center), is REALLY slow. I would have thought that firewire transfer would have been plenty fast.
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Media Center Registered 11.0.184 -- C:\Program Files\J River\Media Center 11\
Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 1993 MHz MMX / Memory: Total - 261 MB, Free - 57 MB
Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) / Shell32.dll: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) / wnaspi32.dll: N/A
Ripping / Drive D: HL-DT-STRW/DVD GCC-4240N Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No
Burning / Drive D: HL-DT-ST RW/DVD GCC-4240N Addr: 0:1:0 Speed:24 MaxSpeed:24 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None
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Can you compare the speed of transfer using any other applications?
Steve
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Gday,
Using Nomad Explorer, I transferred The-B52's Wild Planet album completely in about 30 seconds across firewire.
Doing the same thing in MC took between 4 and 5 minutes.
I just updated to the latest MC (11.0.188), and it's still very slow.
Cheers
Rob
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My transfers go extremely fast, not a problem.
I do have one question...
When syncing I would like for the music to be normalized prior to loading it on the zen. The zen has that capability but it really burns up the battery. If the music is alreay normalized (replay gain ajusted) then I would not have to turn that option on and the battery would last longer.
This option would work the same way it does when I create a CD (wav files) to play in the car..
Any thoughts on the ability to do this in the sync routine?
Thanks, all is working very well.
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Gary,
Are your transfers running via Firewire?
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No, sorry, I am running via USV 2.0
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Steve,
I'm currently using firmware 1.01.03 on the Zen Micro. I'm thinking about signing up for Napster To Go which supports transfers to the ZM if you upgrade to beta firmware 2.10.05. (This just came out on 2/5/05).
Have you had any experience yet with the new firmware? I'm wondering if there will be problems with it and MC.
Also, is it possible to import the Napster To Go downloaded tracks into MC? They are 128kb WMA protected. And if they can be imported and played in the library, will I be able to use MC for transfer, or must I use the Napster provided program?
As a heads up, you may get similar questions about Napster from iRiver H10 owners.
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I'd be cautious about going to the new software since it is based on the next version of Windows Media, which MC doesn't yet support. It might work, but you'd be wise to watch others do it first.
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Thanks Jim. I will be cautious, and I was asking to hopefully gain confidence that I can do what I described without problems.
Are you referring to the Napster To Go software being based on the next version of Windows Media or the Creative Firmware? Is there some beta of WMP available? I thought WMP10 was current.
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Try a google search for "Janus" or "tethered download". That's what the Napster to Go system uses. It's Windows Media 10, not Windows Media Player 10. It's just starting to come out and I think it may create a bit of a mess for a while, with lots of incompatibility issues.
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Jim, I searched as you suggested and I understand a little better now.
I am tempted to see how well Napster To Go works with the Zen Micro, but I will look for some reports of positive experiences first. Next, I would keep the Napster downloaded files separate from Media Center. If my experience is a disaster, I would stop using Napster and revert back the Zen Micro firmware if necessary.
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If you update, you will probably have to update Windows Media, too. It may be part of the Napster software. I'm not sure you'll be able to go back. That's why I said to watch what happens to others.
Best of luck!
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Lunch,
The could you get the next build of MC (probably tomorrow) and see if things improve. I cannot replicate your issue, but took a stab at some changes that may help. This has the feeling of driver issues about it.
Steve
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Okay Steve,
I am now running 11.0.192, but I haven't tested the firewire transfer to NJ3 with the new version. If it's still slow when I do, I will check out the Creative driver version etc.
Thanks
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Steve,
I'm now running 11.0.193. I haven't changed anything else (Creative drivers etc.).
Still doing transfers via firewire...
Now transfers are at least as fast as Creative Nomad Explorer, if not faster.
Many thanks
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Sorry I somehow missed this thread when I was looking for advice. Please see my posting "MC 11 first sync nomad zen xtra deleting all files". I would appreciate any advice you might have.
Thanks,
/kmc
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I tried 193 but had too many problems, went back to 190 and all is well I sync my 4000+ to zen very quickly.
193 was causing a very large slowdown using usb with zen
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TXGary,
I tried 193 but had too many problems
With Zen or other problems?
193 was causing a very large slowdown using usb with zen
There were no changes in the upload code between MC and the Zen, so if there was a slowdown, we should look at other possibilities including hardware / drivers/ etc.
Steve
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When I went back to 190 all worked very well.
Two things happened in 193, not sure how MC was to handle it, but it did not handle it very well.
1.- Got a reorg on the zen during sync, MC did not like that
2.- Then got a battery low msg on the zen. Again, MC did not handle very well.
I plugged in my charger, and rebooted everything, then MC showed that it was to sync 1100 songs (far more than I had changed or added) I only sync one way. to the zen and delete any on zen not in playlist on MC.
Once I got back to sync it was syncing at a fraction of the speed. And too many files.
So I reloaded 190 and synced with the same database and all went very fast. So Not sure what to make of that. I am on 190 and happy for now.
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Got a reorg on the zen during sync, MC did not like that
Sorry, I do not understand what this means.
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The zen has the ability to rebuild the library. That is what I meant to say. You can invoke this by going to the reset mode.. I did not go to the reset mode, so not sure why it invoked the library rebuild. But it did. May have been associated with the low battery. That can certainly cause lots of problems.
Sould I retry 193? I am a bit concerned with it.
Sorry I was not more clear
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TXGary,
Ive noticed my Nomad Jukebox 3 does the library rebuild periodically. I haven't really been able to detect any pattern either, although at one point it seemed like it did it after transferring large numbers of files to it (as if it's forced to rebuild (reindex???) the library).
When this happens on mine, it happens immediately after you power the thing up. Now I only power on my Nomad without being connected to 1394. I only connect it to PC/Firewire once it is fully booted.
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That is probably a good idea. I just never thought about it. Will now. Thanks for the info.
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SteveG
I downloaded 193 again and synced the zen. Everything worked fine this time. Sorry for the confusion I caused.
Thanks for all the good work.
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Glad for the happy ending :)
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There are some very strange things happening with MC with my Nomad Jukebox Zen Xtra connected:
1. Bitrate is not being defined correctly. All the MP3s are a constant 256, but each one wanders (approx 256-259).
2. No matter how hard I try, I cannot get the tracks to show in track order. The sequence overrides the track order, but I cannot see what the sequence is referencing; the files are not sorted by number, name, etc. I tried to customize the view with track order as the primary by selecting the Album view underneath the Jukebox Node on the tree, then I hit, Action Window > Tag Info > Select the upper left option menu > Columns to show > Customize Current view; it simply wont take the change.
I did it this way because I cannot right click on the column headers to bring up a menu.
BTW I have “Sort by track # for single albums” selected. Shouldn’t this work here as well?
3. Right clicking on any sub-node in the Jukebox node causes a blank error message to appear with a big white X in a red circle and an OK button.
4. After uploading or deleting, the new files do not appear until I unplug the device and reconnect it (I do not use the sync feature).
5. I remember a while ago I was able to transfer a playlist to the jukebox. I don’t seem to be able to do that anymore.
6. Another oddity. I had a crash in the middle of a transfer, I got one of those “application 00000000x0 caused an error in 00000000x0” messages (not right numbers), and now permanently have “handheld path” as a column header under any node within the jukebox node. Sorry, I do not know how to reproduce the error.
So you know I am running:
windows 2000
MC v11.0.193
Jukebox Plugin 11.0.9
Firmware: 1.20.08
Please let me know if there is anything else I can do to help or any other information you need.
Good Luck!
UnknownID
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It appears that MC is not running the correct version of the Zen plugin. Can you go to Tools->Plugin Manager->Handheld->Nomad Jukebox and verify what version is installed for me?
Thanks.
Steve
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Here you go:
Name: Nomad Jukebox
Version: 11.0.09
I hope this helps :)
UnknownID
*I am now running MC v11.0.196. Also, the download page lists the Zen plugin as v11.0.07.
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On a whim I decided to redownload the v11.0.07 version of the zen plugin and magically v11.0.11 installed in the plugin manager. I will check the issues I noted before.
You might want to change the version number on the download plugin page. Or maybe the "check for updates" feature could check to see if there are any new versions of the plugins already installed since I used that before I wend to the download plugin page. Just a thought ;D ;D ;D
UnknownID
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Updated list of problems with Zen Jukebox and MC:
1. Jukebox Zen Node > Album SubNode – After deleting files under this SubNode, the files remain in the Jukebox Zen Node.
2. The bitrate being displayed for MP3 and WMA files on MC for files on the Zen fluctuate from about +/-5. The files are being converted form APE at a constant bitrate. This also applies to MP3 and WMA files that already exist in MC that were encoded at a constant bitrate and then transferred to the handheld.
3. When transferring files from APE to MP3 256 and the files already exist on the Jukebox Zen, MC spends the time converting the file before it checks to see if the file exists on the handheld, only to skip the file. (waste of time)
4. In that same scenario checking the box “apply to all” does nothing and each file requests guidance on what to do.
5. Right-Clicking on any non-selected SubNode causes the SubNode to be selected when the right mouse button is down and jumps back to the main Node when released. Shouldn’t it just act as a left mouse click and remain selected when using the left or right mouse button?
6. Right-clicking on a playlist and sending to Jukebox Zen will transfer the files, but will not transfer the playlist. I seem to remember being able to do this a while back. Was this feature removed?
7. This may or may not be part of the plug-in: when converting APE files to either MP3 320 or WMA 320 on occasion the left audio channel of a file will have some background static when playing back on the Jukebox Zen. I tried this again at MP3 256 and the files are fine. I will continue to test.
8. When viewing single albums on the Jukebox Zen Node > Album Node > Specific Album Node, the files appear in a random order. Shouldn’t these be sorted by track number for single albums? I have this option checked in the options menu.
9. When on the main Jukebox Zen Node, MC will not bring up a right-click menu on the field headers for customization. You can, however, access customization by click on that Node and using the Action Window > Tag Info > Top Left button > Columns to Show > Customize Current View. This will customize sorting and the like, but saving this view for any SubNode fails. AKA I can sort by track number here (which has no value in doing so), but I cannot sort by track number in the SubNode (which has a high value for doing so).
Statistics:
Windows 2000 Professional SP4
MediaCenter v11.0.196 beta
Jukebox Zen Plugin v11.0.11
Zen Firmware: 1.20.08
Please let me know if there is any other information you need from me. I am happy to help!
Good Luck!
UnknownID
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First off, try running 'Check for Updates' again. You need to have Plugin 11.0.13. If that does not work, go to Plugin Manager and delete the plugin and then when you reconnect to Zen, the correct plugin should install.
1. Jukebox Zen Node > Album SubNode – After deleting files under this SubNode, the files remain in the Jukebox Zen Node.
Cannot replicate with 11.0.13.
2. The bitrate being displayed for MP3 and WMA files on MC for files on the Zen fluctuate from about +/-5. The files are being converted form APE at a constant bitrate. This also applies to MP3 and WMA files that already exist in MC that were encoded at a constant bitrate and then transferred to the handheld.
Could not replicate in the following test...
Transferred 3 mp3 128 files to Zen with wma 48 conversion enabled. All files transfer and report as 48 kbps after the transfer.
3. When transferring files from APE to MP3 256 and the files already exist on the Jukebox Zen, MC spends the time converting the file before it checks to see if the file exists on the handheld, only to skip the file. (waste of time)
Cannot replicate with 11.0.13. Files should not appear in the queue if they are on the Zen. For the files to be the same, they must have the same Name, Artist, Album, Genre and Track Number. If you send a file that is similar but has different information in any of these fields, the track will be resent.
4. In that same scenario checking the box “apply to all” does nothing and each file requests guidance on what to do.
This maked me suspect you were issued a warning that you are sending files which are duplicates before initiating the transfer. Try again with the new plugin and be detailed about what you are seeing if the problem remains, paying close attention to whether you are sending files with the same tag info in the Name, Artist, Album, and Genre fields (Tack Number is ignored by Zen when reporting duplicates but is used by MC).
5. Right-Clicking on any non-selected SubNode causes the SubNode to be selected when the right mouse button is down and jumps back to the main Node when released. Shouldn’t it just act as a left mouse click and remain selected when using the left or right mouse button?
Not at this time because of the ownership of the right click internally in MC.
7. This may or may not be part of the plug-in: when converting APE files to either MP3 320 or WMA 320 on occasion the left audio channel of a file will have some background static when playing back on the Jukebox Zen. I tried this again at MP3 256 and the files are fine. I will continue to test.
Please test in MC without transfer to Zen. The result should be the same as the rencoding code is the same.
8. When viewing single albums on the Jukebox Zen Node > Album Node > Specific Album Node, the files appear in a random order. Shouldn’t these be sorted by track number for single albums? I have this option checked in the options menu.
This order is not random, it is the upload file order as reflected in the 'Sequence' column. This can be customized to work better for Zen in the future. For some devices the upload order is important and that is why it is set this way.
When on the main Jukebox Zen Node, MC will not bring up a right-click menu on the field headers for customization.
This can be looked at in the future.
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Thank you for the most through response I have ever received on the forum!
My apologies for not being on the same page as you regarding the 11.0.13 plugin. I first tried to update using the “Check for updates” option. It checked, but nothing came up (saying I needed or didn't need an update). I manually removed the plugin and downloaded it from the plugin's page (the page still says v11.0.07), so now I have 11.0.13
Also, I restarted MC after loading the plugin and I am starting with a blank Nomad Jukebox Zen Xtra (hereafter referred to as Zen or handheld)
My responses (now that I am using the most recent plugin):
1. Jukebox Zen Node > Album SubNode – After deleting files under this SubNode, the files remain in the Jukebox Zen Node.
This is working fine now ;D
It took me a while to figure out what was going on with the icons beside the track names on the “Zen Node” ; they kept changing. I notice that when I first upload the 5 files (with having nothing on the Zen previously) MC uses the “Scheme Group” icon instead of the “Audio” icon. After I disconnect the Zen and reconnect it, the icons become “Audio”. I then uploaded 4 more files which display the “Scheme Group” icon while the others display the “Audio” icon. I wasn’t sure if this was a bug or intentional.
2. The bitrate being displayed for MP3 and WMA files on MC for files on the Zen fluctuate from about +/-5. The files are being converted form APE at a constant bitrate. This also applies to MP3 and WMA files that already exist in MC that were encoded at a constant bitrate and then transferred to the handheld.
Test 01: I uploaded 5 files that were ripped as 256 CBR MP3 files. The “Zen Node” displays the bitrate correctly. But, the “Zen Node > Album Node > Specific Album Node” still shows the slight fluctuation in bitrate.
Test 02: I uploaded 5 files that were ripped as APE Normal and converted to 256 WMA files. Same results as stated in Test 01.
3. When transferring files from APE to MP3 256 and the files already exist on the Jukebox Zen, MC spends the time converting the file before it checks to see if the file exists on the handheld, only to skip the file. (waste of time)
This is working fine now ;D
When resending the APE files to the handheld the notice “files already exist and will be removed from the queue” displays and nothing appears in the transfer queue. ;D ;D ;D
4. In that same scenario checking the box “apply to all” does nothing and each file requests guidance on what to do.
Cannot get to this point since issue number 3 is working correctly for me now ;D
5. Right-Clicking on any non-selected SubNode causes the SubNode to be selected when the right mouse button is down and jumps back to the main Node when released. Shouldn’t it just act as a left mouse click and remain selected when using the left or right mouse button?
I understand; no argument here.
6. Right-clicking on a playlist and sending to Jukebox Zen will transfer the files, but will not transfer the playlist. I seem to remember being able to do this a while back. Was this feature removed?
You didn’t respond to this one, but I check it anyway with the new build. I am still unable to upload a playlist. Was this feature removed?
7. This may or may not be part of the plug-in: when converting APE files to either MP3 320 or WMA 320 on occasion the left audio channel of a file will have some background static when playing back on the Jukebox Zen. I tried this again at MP3 256 and the files are fine. I will continue to test.
Test 01: I converted 10 APE Normal files to MP3 CBR 320. I listened to part of each of the 10 track once with the left channel only and once with the right channel only on my computer. The sound was perfect. Next I uploaded those same files to the Zen. (My apologies for not stating this correctly before) the RIGHT audio channel on a few of the tracks had the static. I rechecked the same file on the PC and it was fine.
Test 02. I converted 10 APE Normal files to MP3 CBR 256 and followed the same steps as above. All the audio sounded correct. I assume that it is the Zen’s fault in this matter not MC; too much for the Zen’s processor?
(On a side note, MC kept stealing focus after it converted the files (using “Library Tools > Convert Format” ) to let me know it was saving the tag changes and then when all the files were converted. I don’t mind the notification if I am viewing MC, but I was trying to do something else since it takes a little bit of time and it got annoying. Maybe this should be part of the Action Window, like converting files during transfers?)
8. When viewing single albums on the Jukebox Zen Node > Album Node > Specific Album Node, the files appear in a random order. Shouldn’t these be sorted by track number for single albums? I have this option checked in the options menu.
Thanks for your consideration of this feature.
9. When on the main Jukebox Zen Node, MC will not bring up a right-click menu on the field headers for customization. You can, however, access customization by click on that Node and using the Action Window > Tag Info > Top Left button > Columns to Show > Customize Current View. This will customize sorting and the like, but saving this view for any SubNode fails. AKA I can sort by track number here (which has no value in doing so), but I cannot sort by track number in the SubNode (which has a high value for doing so).
Thanks for your consideration of this feature.
Statistics:
Windows 2000 Professional SP4
MediaCenter v11.0.196 beta
Jukebox Zen Plugin v11.0.13
Zen Firmware: 1.20.08
Again, if there is anything else you need please let me know.
Good Luck!
UnknownID
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unknown,
Not that your way doesn't work, but you can add quotes by inserting your text between
[ quote ] but remove the spaces around "quote"
and
[ /quote ] again remove the spaces.
You can generate these by hitting the quote button above the message text area (the button with the "balloon"). Then type your text between them.
It will look like this:
[ quote ] like this [ /quote ]
and without the spaces it looks like this:
like this
It's a lot easier to read.
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Thanks for the tip. But how do you subquote? I tried below first so I could qoute Steve quoting me, but as you can see the quote you made isn't quoted. I tried for a little while, but got tired and resorted to bolding my origional statement.
unknown,
Not that your way doesn't work, but you can add quotes by inserting your text between
[ quote ] but remove the spaces around "quote"
and
[ /quote ] again remove the spaces.
You can generate these by hitting the quote button above the message text area (the button with the "balloon"). Then type your text between them.
It will look like this:
[ quote ] like this [ /quote ]
and without the spaces it looks like this:
It's a lot easier to read.
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Thanks for the tip. But how do you subquote? I tried below first so I could qoute Steve quoting me, but as you can see the quote you made isn't quoted. I tried for a little while, but got tired and resorted to bolding my origional statement.
This board software ( YABB ) removes quotes within a quote, which I think is a good thing. Otherwise, it can get really hard to read.
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This board software ( YABB ) removes quotes within a quote, which I think is a good thing. Otherwise, it can get really hard to read.
I guess I saw that trick somewhere else and you are right... it was hard to read.
I am learning as I go ;D ;D ;D
Thanks,
UnknownID "First time forum user"
Time to get back on track... Steve?
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Unknown,
In regards to item 2, this is most likely the result of how Zen is reporting the bitrate for these songs. At the root node, MC is not asking Zen for the information, but rather reporting cached info. It would be interesting to test sending the file from Zen to your PC (right click on the file in the view) and then see what MC reports as the bitrate.
In regards to item 6, this never would have sent the playlist in addition to the files. To do what you want, try drag and dropping the playlist on the Action Bin. What you want can be added in the future.
Steve
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In regards to item 2, this is most likely the result of how Zen is reporting the bitrate for these songs. At the root node, MC is not asking Zen for the information, but rather reporting cached info.
I checked the root node today and the files are not reporting correctly anymore. So you are right, it must have been showing cached info.
It would be interesting to test sending the file from Zen to your PC (right click on the file in the view) and then see what MC reports as the bitrate.
I downloaded a file to my desktop that was showing 259 kbps. I used the "open media file" in MC and sure enough the kbps is reporting correctly (256kbps). The only other thing I could think to try is to see the bitrate on the Zen from another program that can access that information. Not that I am trying to prove you wrong, I just want to be sure it is not MC or the plugin causing the problem.
In regards to item 6, this never would have sent the playlist in addition to the files. To do what you want, try drag and dropping the playlist on the Action Bin. What you want can be added in the future.
That sounds good. This is high on my desired list for this plugin. I make a lot of playlists and I hate having to remake them on the Zen; way to cumbersome. As for the drag-and-drop suggestion, I tried dragging a playlist to the "action window > handheld player - Drop Files Here" location, but it just transferred the files and not the playlist (was this what you were referring to as that Action Bin???).
UnknownID
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Nice use of quotes.
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Thank you ;D
UnknownID
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UnknownID,
The next build of MC will renable the ability to drag and drop a playlist on the Action Bin and have the playlist appear on the device.
The 'send to' option will continue to be only file based (i.e. not send the playlist ) at this time.
I make a lot of playlists and I hate having to remake them on the Zen;
Why not use the synchronization feature and then this problem goes away?
Steve
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The next build of MC will renable the ability to drag and drop a playlist on the Action Bin and have the playlist appear on the device.
Thank you ;D ;D ;D
The 'send to' option will continue to be only file based (i.e. not send the playlist ) at this time.
Then could this be more clear? like "Send Files To:"
Conceptually I think I am sending what I click on. AKA I am sending a single file when clicking on a single file, the album when clicking on the album, and the playlist when clicking on the playlist. Not the FILES of the album when clicking on album or the FILES of the playlist when clicking on a playlist.
Why not use the synchronization feature and then this problem goes away?
My story:
One week ago I got the urge to move to the APE encoding system. I have been using MP3 at 256 CBR for many, many, many years now; the idea of lossless appealed to me. I began re encoding some of my CDs. Also, I knew I would have to add an extra step when sending files to my Zen (conversion), so I also thought that I would explore 320kbps in WMA and MP3. I did a number of tests, timed them, and recorded the data to find to optimal solution. Throughout this testing process I came across the problems I stated above.
The reason I do not use the sync feature is because the conversion mechanism is not detailed enough. I have on my system APE, MP3 256, and MP3 128. I have not explored the sync options because of my understanding of what sync means (have the same files on both devices) and I don't want to convert 128kbps to 256kbps and have it take up more space on the Zen. After I convert all of my CDs I will still have those same file types. Some of the music I downloaded from the internet (My one 128 kbps Album and my one 256kbps Album are soundtracks for videogames that the developers put on their web sites; perfectly legal).
The real reason I haven’t explored the sync feature is that I found the WMA 256 takes a lot less time to convert then the MP3 encoder. My ideal situation would be to convert the APE files to WMA 256 and have MC just transfer the MP3 file types without converting. Maybe that is another request; maybe you think this idea is a bad idea. I just know that I have an eclectic collection of file music types in MC and I don’t think that will change.
I just know that from working with jpg files for clients that converting jpg files from one compression to another destroys quality so I don't want to mess with the original encoding format since I don't have the source WAVs. So, to solve that problem I queue up the files I want to transfer, change the options, and transfer manually.
Thanks for all your help Steve!
UnknownID
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I have not explored the sync options because of my understanding of what sync means (have the same files on both devices)..
When synching with MC no files in MC are deleted or changed (unless you are using iPod in which case the ratings, last played and play count fields are updated in MC).
My ideal situation would be to convert the APE files to WMA 256 and have MC just transfer the MP3 file types without converting.
This cannot currently be done in one step. You could transfer the wma with conversion on then transfer the mp3 with conversion off and then once the files are on the Zen any synching will modify playists, but will not resend the files. We could add a feature that would provide more control over the conversion logic in the future.
Steve
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When synching with MC no files in MC are deleted or changed (unless you are using iPod in which case the ratings, last played and play count fields are updated in MC).
I understand that, but I was referring to converting up from MP3 128 (on MC) to WMA 256 (on Zen); I was a little tired when I wrote that reply so some of it might not have made sense. Sorry about that ;D ;D ;D
This cannot currently be done in one step. You could transfer the wma with conversion on then transfer the mp3 with conversion off
Again, I said that already, but alas, fatigue from the day had set in.
any synching will modify playists, but will not resend the files.
Cool, I will give it a shot.
We could add a feature that would provide more control over the conversion logic in the future.
That would be wonderful!
Thanks!
UnknownID
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So, I upgraded to the new firmware (2.10.05) without reading this thread, and now I can't get my Zen Micro to sync with MC11, only lousy WMP10.
Now I can't even go back to the old firmware (which I did know).
How screwed am I, and for how long?
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It's possible that when we switch to the Windows Media 10 (not WMP 10) that things may improve. Possible.
That should happen in a few days.
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Steve,
Recently I downloaded the new plugin for the Nomad series (v11.0.16). I wanted to know what was updated / changed. Since I know there were things discussed in this thread and many others that would "possibly be implemented in the future" it would be nice to see what is changing.
Maybe a sticky could be made for each of the plugins, like MC in the MC forum, with the latest plugin. Issues can be discussed there and a listing of the latest changes and fixes would be available. Also, that would let people know when a new and updated plugin is available for their portable.
UnknownID
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Buckaroo,
Until MC is modified to cover MTP support, you are out of luck with the Micro if you installed the beta firmware which can't be removed. You would be OK if you could remove the firmware, but Creative informs us that this is not possible.
UnknownID,
A good idea. Will try to implement.
Steve
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I've installed the latest Media Center - 11.0.218, and firewire transfers between my laptop and Nomad 3 are back to being PAINFULLY slow again.
---
Media Center Registered 11.0.218 -- C:\Program Files\J River\Media Center 11\
Microsoft Windows XP 5.1 Service Pack 2 (Build 2600)
Intel Pentium 4 1993 MHz MMX / Memory: Total - 261 MB, Free - 88 MB
Internet Explorer: 6.0.2900.2180 / ComCtl32.dll: 5.82 (xpsp_sp2_rtm.040803-2158) / Shlwapi.dll: 6.00.2900.2573 (xpsp_sp2_gdr.041130-1729) / Shell32.dll: 6.00.2900.2578 (xpsp_sp2_gdr.041130-1729) / wnaspi32.dll: N/A
Ripping / Drive D: HL-DT-STRW/DVD GCC-4240N Mode:Normal Type:Auto Speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: No
Burning / Drive D: HL-DT-ST RW/DVD GCC-4240N Addr: 0:1:0 Speed:24 MaxSpeed:24 BurnProof:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: No / Normalization: None
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I've installed the latest Media Center - 11.0.218, and firewire transfers between my laptop and Nomad 3 are back to being PAINFULLY slow again.
It's hard to imagine how MC could be the bottleneck there. Possible, I suppose.
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It's happened before (see top of this thread). If you use the Nomad Explorer software, it's as fast as, but using MC, it's so slow it's unusable.
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11.0.219 is the same...
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One possibility is that your install is not using our custom plugin. Try transferring with WMP and see if the files are equally slow. If so, this would confirm my theory.
Steve
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I can use Creative Explorer to transfer files no problems. I don't use Windows Media Player...
How could my install of MC NOT be using the Nomad plugin?
It's definately there under the plugin manager...and I've tried re-installing it from the website...
I've just tried a transfer using the latest build (11.0.220) of MC, still slow as a wet wig!!
cheers
Rob
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Rob,
Does MC show that you have v 11.0.16 of the plugin installed?
Lets define 'slow as a wet wig' so I can test this. Transfer 50MBs of files with conversion disabled. How long does this take?
Steve
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Steve,
Yeah, in MC 11.0.220, under the plugin manager, it shows version 11.0.16 of the Nomad Plugin...
Okay, I copied 55.1Mb in 8 MP3 files from Nomad to disk in MC...took 7 mins 48 secs
I then copied the SAME FILES in Windows Explorer (which uses the Nomad Explorer software from Creative, and it took 29 secs.
That's a significant difference (hence my "wet wig" phrase) ;D
One thing that I was curious about, if I click on an individual track in the Nomad in MC, at the bottom of the MC window, it says
"Party Out Of Bounds (MP3 - 3:21 - 5.3 MB)(file not found)"
What's with the file not found? The file is definately there on the Nomad, I just copied it twice to my hard drive...
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Buckaroo,
Until MC is modified to cover MTP support, you are out of luck with the Micro if you installed the beta firmware which can't be removed. You would be OK if you could remove the firmware, but Creative informs us that this is not possible.
Steve
Any timetable on this? Will it be an 11 feature?
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Lunch,
In regards to the 'File Not Fount' that is fixed in the next build of MC.
In regards to the speed, I sent 50mb of files in 23 seconds. This is most likely a driver/hardware issue. Try reinsatlling the drivers and if you still see the problem, post the link for the drivers you used and I will try to replicate.
Buckaroo,
This is roughly working here but not in release yet. Should be relatively soon.
Steve
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Okay Steve,
Done some more testing after re-installing Creative Nomad 3 drivers (same version that I already had.
Did some tests...transfer from MC to Nomad - very speedy, transfer FROM Nomad to PC, dreadfully slow...
In your test you SENT stuff to the Nomad from MC, right? I agree, that's nice and fast. Try going the other way...
cheers
Rob
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Steve,
Anything happening here?
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Lunch,
Can you give me a baseline for this. Please transfer 50MB of files from Nomad to PC with MC and then with another application and post the difference for you.
Thanks,
Steve
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No need to replicate this. I can duplicate it and will try to come up with a fix.
Steve
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Lunch,
This is fixed in the next build of MC and in the next plugin for Nomad.
Steve
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Thanks Steve,
Sorry, I have been flat stick at work and haven't had a chance to do any testing.
I'm just downloading the latest build and will give it a whirl, and post my findings when done...
cheers
Rob
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Steve,
Transfers in both directions are now nice and fast (at least as fast as the Creative Explorer).
I'm using MC 11.0.234, with Nomad plugin 11.0.18.
One quirk I've noticed, when I queue some files up and transfer them, the transfer completes (Action Window says 100% complete, but it shows remaing time of 0:03, or 0:01, and just sits there. I tried a couple of times, and it does the same thing each time. I end up having to click the Cancel button. If I minimise the Transfer action window, the title bar says (on this test anyway), "Handheld Progress 714%".
cheers
Rob
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Rob,
This is a known issue and is fixed in Monday's build. When it is avaialble, please get it and the problem should go away.
Steve
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Handheld Issue:
I had my Nomad Zen Xtra connected to MC.
While "Drives & Devices" > "Nomad Jukebox Zen Xtra" node is selected, I unplugged my Zen and got an error message saying something like "make sure your devices is connected and turned on". I clicked OK then MC quits.
Media Center: v11.0.248
Jukebox Plugin: v11.0.21
UnknownID
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Are you able to replicate this consistently? Were you uploading to the Zen when you disconnected? If you see it again, can you try to post the exact error?
Thanks,
Steve
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Steve,
This happens every time. My exact steps are as follows:
1. Open MC
2. Connect my Zen to the computer.
3. See the Zen node in MC.
4a. Select any node that is NOT the Zen Node or Zen Sub-Node.
5a. Unplug the Zen; everything is fine
4b. SELECT the Zen Node or any Zen Sub-Node.
5b. Unplug the Zen. The node disappears and I get the following dialogue:
Title: "Information"
Message: "Please make sure the player is connected and on."
I click OK on the dialogue (it is the only button shown) and MC promptly exits.
I looked in the Windows Event Viewer to see if there might have been something else going on here, but no luck. Also, I am not uploading when I get this error.
Let me know if there is anything else I can do :)
UnknownID
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Unknown,
I cannot replicate this. Can you confirm that you have Plugin 11.0.21 (in Tools->Plugin Manager)? Also, do you have the latest firmware and drivers from Creative?
Steve
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Well that's no good (for me)
Media Center v11.0.248 RC2 (Latest) - Confirmed
Nomad Jukebox Plugin v11.0.21 (Latest) - Confirmed
Creative Nomad Explorer v3.01.10 (Latest) - Confirmed
Jukebox Driver v1.26.02 (Latest) - Confirmed
Firmware v1.20.08 (Latest) - Confirmed
I have a thought, but I need some help. A long time ago I was having some driver conflicts on my Windows2000 machine. I had found a place that had all installed drivers by name (not Device Manager). It included devices that were not always connected. I disabled or removed (don't remember which) some old ones for external devices that I hadn't used in a while and everything worked again (this is a simplified explanation). The problem is that I am on a whole new system with WindowsXP and I don't remember and can't find that place again. Do you know what I am talking about?
If you don't know, I can always do the old method of uninstall all programs/devices involved and reinstall, but I only want to do this as a last resort.
UnknownID
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UnknownID,
Sit tight for now. I think I can replicate this and am after a fix. Will post more as I know it.
Thanks,
Steve
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Please let me know if there is anything I do to help (Test the next version of the plugin, provide more info, etc.)
Good Luck!
UnknownID
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I just downloaded the latest RC (v11.0.249).
The problem seems to be gone. I say "seems" because it happened once, then I couldn't replicate it again. I checked all the main nodes: Zen, Albums, Artist, Genre, Playlists, as well as selecting a specific album, artist, genre, and playlist.
I have a fresh Debug Log from the install (I clean it after I install a new build). Since Handheld logging has been added you might find the fluke. Let me know.
Thanks for your help ;D!
UnknownID
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I just got his error when connecting my Zen:
This time it was a Windows Application Error and not MC. Also, it was on the connection not the removal, so it is probably unrelated to the previous error.
Faulting application media center.exe, version 11.0.249.0, faulting module unknown, version 0.0.0.0, fault address 0x04a7f210.
Obviously with the Application Error MC quit. I had been doing a number of things, so I cannot pinpoint what went wrong nor what node I was on. I will post more if I can remember what happened.
It may just be a one time thing since it seems to be working again.
UnknownID
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I tried to copy APE files to my Zen, but I got the infamous "File type not supported" error with a list of APE files.
...and yes, I have my conversion settings set to "always convert". I also tried the "convert if necessary" option and I got the same error. In both instances I was only transferring APE files.
Something got broke ;D
Nomad Jukebox Plugin v11.0.21 (Latest) - Confirmed
Creative Nomad Explorer v3.01.10 (Latest) - Confirmed
Jukebox Driver v1.26.02 (Latest) - Confirmed
Firmware v1.20.08 (Latest) - Confirmed
These are the same, but I am using the latest MC: v11.0.249 RC3
I just got v11.0.250 RC4 and have the same results
UnknownID
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UnknownID,
What filetype are you setting to convert to?
I cannot duplicate with 249 or 250.
Steve
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WMA VBR Normal/High (and MP3 Extreme)
UnknownID
Addendum
Sorry, I should have included this too:
The exact error I get with the above mentioned file type as well as MP3 Extreme is a dialogue box titled "Confirm Action".
The following files cannot be transferred. Remove them and continue the transfer?
Then it lists the file titles with a "- File not supported" after each title.
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I figured this one out!
I thought it was VERY strange that in the drop down menu for converting files when transferring to my Zen were limited to mp3 or wma.
I decided, on a whim, to try a "reset detected devices". After doing this AND removing the plugin (though this probably has nothing to do with the solution since the same version plugin was installed), MC re-detected the device and re-setup the profile and now ALL formats are showing in the dropdown and I can transfer the files ;D ;D ;D
UnknownID
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Thanks for the update.
PS I think I fixed the disconnect crash you reported. It will be in tonight's build.
Steve
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Now for a different topic entirely...
How can I export a playlist to my Zen if the files already exist on the handheld? I do not use the synchronize feature. I have tried to drag-and-drop as well as “send to”, but since the entire queue gets removed the playlist goes away as well.
UnknownID
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Use the synchronization feature. If you have 'Delete unselected files' unchecked, then synching a playlist in which the files are already on the Nomad will cause the playlist to be created on the Nomad without retransferring the files. Alternately, right click on the Nomad files from within MC and you should be able to create a playlist and populate it.
Steve
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If I use the synchronization feature as you say, will that transfer the files I have chosen not to put on the handheld as well as the playlists I do want transferred?
Additionally, I do not necessarily want all of my playlists on the handheld (especially since some of my playlists contain files that I do not want on the handheld). If MC transfers all the playlists won’t it transfer all the files as well?
Hmmm… this is difficult.
I could remake my playlists (which I will probably resort to since there are too many variables for the synchronize feature to work for me), but that means the task must be done twice (what if my playlists contain 100+ files; they don't, but they could)
Don't worry, I am neither asking for nor hoping for this to be changed for the release of 11. I just want this to be considered for later since MC doesn't seem to have a simple solution to a simple task. This should be intuitive; drag-and-drop a playlist onto the handheld (or use the “sent to” feature) to add the playlist and, only if necessary, the files will transfer along with its corresponding playlist.
UnknownID
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I think you are complicating this.
Drag and drop any playlist into the Action Window and the tracks in the playlist will transfer and the playlist will be created on the device. Any tracks that are already on the device will not be transferred, but will be included in the playlist on the device.
If I use the synchronization feature as you say, will that transfer the files I have chosen not to put on the handheld as well as the playlists I do want transferred?
MC's sync will only transfer files that are selected to transfer. I am suggesting that you create playlists for the files you want on the device and use sync to put those on the device. Whenever you sync, MC will not resend files that are already on the device.
This should be intuitive; drag-and-drop a playlist onto the handheld (or use the “sent to” feature) to add the playlist and, only if necessary, the files will transfer along with its corresponding playlist.
How is this different from how it works now?
Steve
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I think you are complicating this.
Sorry, I'm not trying too.
MC's sync will only transfer files that are selected to transfer. I am suggesting that you create playlists for the files you want on the device and use sync to put those on the device. Whenever you sync, MC will not resend files that are already on the device.
Ok. But in my scenario I already have the files on the handheld; I just want my playlists that use those files.
Here is a dumb question: If all the files on my handheld are WMA and all the same files in MC are APE, will MC try to download all the WMA files to my computer when I synchronize?
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Addendum:
I just tried a sync, the aforementioned doesn't happen. Now I think I understand what you were talking about and it will work for me.
When I see the word “synchronization” I think that somebody had two sets of data. Some information gets changed on one of the sets, then the two sets are merged together so what was in one set is now in the other, therefore they are identical. After trying this, I think the word “Synchronize” is not accurate for what happens. My understanding of that word was causing hesitation.
Anyway, I think the next part should still be part of how MC works
----------------------
How is this different from how it works now?
Neither one of these uses the Sync feature; they are for doing a quick (one step), manual transfer of maybe one or two playlists.
Scenario 01 (Works Now):
Start: Handheld does not have the files.
Actions: D+D playlist to handheld. Transfer.
Result: MC sends the playlist and the files to the handheld.
Scenario 02 (Does Not Work Now):
Start: Handheld has the files.
Actions: D+D playlist to handheld. Transfer.
Result: MC shows a message saying that the files already exist and eliminates them from the queue. Neither the files (obviously) nor the playlist gets transferred.
I am trying to do Scenario 02. I have already transferred all the files I want to my handheld. Now I want to move the playlists that correspond to the files, which is Scenario 02. The playlist itself SHOULD be transferred even if the files are not because they already exist on the handheld.
UnknownID
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UnknownID,
Thanks for working through this.
When I see the word “synchronization” I think that somebody had two sets of data. Some information gets changed on one of the sets, then the two sets are merged together so what was in one set is now in the other, therefore they are identical.
During a MC to portable synchronization, the data movement is almost exclusively PC to Device because generally we do not want the device removing anything or changing anything from the library. We do allow last played, play count and rating information to move back to the library for devices that support communicating that data back to MC.
In regards to scenario 2, you are correct, this does not work now. We do provide a way to create playlists for existing files on Zen devices by right clicking on the files to add to the playlist and selecting ('Add to playlist').
Steve
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I just posted this on the v11.0.258 build of MC. I thought I would put it here too.
I had the v11.0.21 plugin. I deleted the plugin and reconnected my device to get the v11.0.22, but now I have v11.0.18. Upgrading backwards Huh
UnknownID
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This is fixed. I posted in the other thread but thought I would update this as well. If you have an old version of the plugin, delete the plugin and MC will automatically install the correct one.
Steve
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Happy birthday fellow Nomad user LunchmeatVoom!
UnknownID
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Lunch,
Best wishes for another trip around the sun.
Steve
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I have MC 11.0.285 and a Zen Xtra handheld. I've lost some tracks from my PC (running XP) and I'm trying to transfer them from the handheld. I've set a path to the appropriate folder on my hard drive. I select Handheld device in the action window, and then the hard drive, and then drop files from the handheld onto the "synchronize/transfer" window. I click "transfer" and a window indicates the number of files and space remaining but, when I click "yes", I get an error message:
"The following files cannot be transferred. Common errors include insufficient rights or unsupported filetype. Remove files and continue transfer?" Each file is then listed, followed by "File missing".
The files aren't missing - i can play them on the handheld. They are mp3 files and have no rights management. Any ideas?
Thnaks
SurferFox
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I have MC 11.0.285 and a Zen Xtra handheld. I've lost some tracks from my PC (running XP) and I'm trying to transfer them from the handheld. I've set a path to the appropriate folder on my hard drive. I select Handheld device in the action window, and then the hard drive, and then drop files from the handheld onto the "synchronize/transfer" window. I click "transfer" and a window indicates the number of files and space remaining but, when I click "yes", I get an error message:
"The following files cannot be transferred. Common errors include insufficient rights or unsupported filetype. Remove files and continue transfer?" Each file is then listed, followed by "File missing".
The files aren't missing - i can play them on the handheld. They are mp3 files and have no rights management. Any ideas?
Thnaks
SurferFox
During a MC to portable synchronization, the data movement is almost exclusively PC to Device because generally we do not want the device removing anything or changing anything from the library. We do allow last played, play count and rating information to move back to the library for devices that support communicating that data back to MC.
SteveG, see what I mean? You use the word "syncronize" and users think data can go both directions even though the data transfer is one directional.
UnknownID
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I have MC 11.0.285 and a Zen Xtra handheld. I've lost some tracks from my PC (running XP) and I'm trying to transfer them from the handheld. I've set a path to the appropriate folder on my hard drive. I select Handheld device in the action window, and then the hard drive, and then drop files from the handheld onto the "synchronize/transfer" window. I click "transfer" and a window indicates the number of files and space remaining but, when I click "yes", I get an error message:
"The following files cannot be transferred. Common errors include insufficient rights or unsupported filetype. Remove files and continue transfer?" Each file is then listed, followed by "File missing".
The files aren't missing - i can play them on the handheld. They are mp3 files and have no rights management. Any ideas?
Thnaks
SurferFox
SurferFox,
The best way to accomplish this is to connect your handheld and view the files on it in MC. Right-click on the files you want that are on your handheld and select "Download to PC".
UnknownID
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Thanks for that. But I tried, and nothing happens (an egg timer cursor for a couple of seconds, and then nada). I've searched the PC for the files, and they definitely havent been transferred.
But from the first response it seems I may be trying to do something that isn't possible? I'm sure this worked in earlier versions though. Any other ideas?
Thanks
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FWIW, I tried MC with a Zen Micro a couple of weeks ago and couldn't transfer files to the PC.
Ian G.
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Hi Ian,
Did you ever manage a transfer with earlier versions of MC? I thought I had, which gives me hope....
I had 16,000 tracks on a hard drive that crashed. 95% of them were on the Zen, so it would be kind of helpful if I could transfer them....
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Surfer_Fox,
MC is Micro compatible with the latest MTP firmware installed from Creative. It is also compatible with the older firmware.
Steve
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Hi Ian,
Did you ever manage a transfer with earlier versions of MC? I thought I had, which gives me hope....
I had 16,000 tracks on a hard drive that crashed. 95% of them were on the Zen, so it would be kind of helpful if I could transfer them....
Sorry, I was just playing with one at work - it's the one and only time I've tried. On the other hand I'm fairly sure I was able to copy Zen to PC using the Creative app.
Ian G.
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Yeah - i've just managed that and it's very straightforward using the Creative app. But then everything has to be re-imported into the MC library, which is a big pain.
Cheers anyway Ian
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SurferFox,
When using a Zen Xtra, if you want to transfer files to the PC you must select them and then right click on them from within MC. Select the option to Download to PC.
But I tried, and nothing happens
It should work. Try tansferring one file to the root C: directory to rule out the possibility of a permissions issue.
UnknownID,
Thanks for the reply to Surferfox.
You use the word "syncronize" and users think data can go both directions even though the data transfer is one directional.
Fair enough. But Surferfox is the first person to post this problem. Ever. Also, certain data is bidirectional (i.e ratings, last played, play count info) for devices that support that. To truly synchronize the interface would have to grow more complex. This may be the way to go in MC 12.
IanG
FWIW, I tried MC with a Zen Micro a couple of weeks ago and couldn't transfer files to the PC.
A few weeks ago the Micro would have been only MTP compatible and thus not using the MC Nomad plugin and as a result would have been unable to transfer files to the PC. This is no longer the case. If you are not using the MTP firmware on Micro, you should be able to transfer the files.
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Fair enough. But Surferfox is the first person to post this problem. Ever.
Alright, alright... I will let it go ;D ;D ;D
UnknownID
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:D No no. Don't let it go. I concede that it would be more accurate to get more detailed about this. I am serious, I will revisit it in 12.