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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: William Siegel on May 06, 2005, 09:42:08 pm

Title: Runtime Error on install of 11
Post by: William Siegel on May 06, 2005, 09:42:08 pm

Hi there.  Can't seem to install 11(0260).  Got the same runtime error as others have mentioned previously.  "Microsoft Visual C++ Runtime Library Runtime Error! Program: c:\Temp\RarSFX2\InstallWizard.exe This applicain has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information."
I'm running a Intel p3 on a sony vaio with windows ME and no service pack.
Thanks for any help!

Title: Re: Runtime Error on install of 11
Post by: Matt on May 06, 2005, 10:21:45 pm

You can use WinRAR (rarlabs.com) to manually extract the files.  Then run InstallWizard.exe.

If you can figure out the cause of this, please let us know. (we've never been able to reproduce it)

Thanks.

Title: Re: Runtime Error on install of 11
Post by: William Siegel on May 06, 2005, 10:30:29 pm

Thanks for the quick response.  Are there any solutions that don't tack $29 onto the cost?

Title: Re: Runtime Error on install of 11
Post by: Matt on May 06, 2005, 10:34:35 pm

Quote from: William Siegel on May 06, 2005, 10:30:29 pm

Thanks for the quick response.  Are there any solutions that don't tack $29 onto the cost?

Before clicking "OK" on the crash, copy the files in your Temp\RarSFX directory to a new directory.  Then try to manually run the installer.

Otherwise, there's a demo of WinRAR.

Sorry we don't have a better answer -- we're still looking for the cause.

Thanks.

Title: Re: Runtime Error on install of 11
Post by: William Siegel on May 06, 2005, 10:41:09 pm

Thanks, I'll give it a try.  Either way, I'm pleased and impressed with the quick response.

Title: Re: Runtime Error on install of 11
Post by: William Siegel on May 06, 2005, 10:56:58 pm

Neither solution worked.  I'm getting the same response, but much faster.

Title: Re: Runtime Error on install of 11
Post by: William Siegel on May 07, 2005, 12:12:56 am

Well, please let me know if you figure anything out for this one.  I'm anxious to try the new features in 11.
Thanks.

Title: Re: Runtime Error on install of 11
Post by: Matt on May 07, 2005, 08:51:30 am

Please try build 261.

Thanks William.

Title: Re: Runtime Error on install of 11
Post by: William Siegel on May 09, 2005, 12:37:20 am

That worked.  Thanks for the great customer service. 
Apparently I screwed something up though.  I deleted 10, but did not delete the database.  Now though, when I try to restore the library, all of the restore versions have considerably fewer entrys than my previous library.  Do I have to reaquire all of my files?  I guess that means all play information and settings are lost as well.  Shit.

Title: Re: Runtime Error on install of 11
Post by: mrwul on May 16, 2005, 06:38:53 am

Dear William Siegel - just out of curiosity, how did you solve this problem?
Cause, as far as I can see, you are/have not been the only one. I encountered
the same problem and someone else as well.

thank you
-

Title: Re: Runtime Error on install of 11
Post by: JimH on May 16, 2005, 02:22:26 pm

Please try build 268:
http://yabb.jriver.com/interact/index.php?board=3;topic=27686.0#msg191994

Thanks.