INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: pauls on May 27, 2005, 01:06:11 am

Title: Failed redirection to registration info
Post by: pauls on May 27, 2005, 01:06:11 am

Hi
 
I paid for J River Media Center 10 using Paypal but was not redirected to the registration information.  I tried to resend my activation code on the J River website but it says user does not exist.
 
I got a Transaction ID but I guess I should not post it here?

 
What do I do to get my registration code?
 
Thanks
Paul

Title: Re: Failed redirection to registration info
Post by: modelmaker on May 27, 2005, 03:16:12 am

NO, DO NOT POST your transaction ID or License Code in the forum!

You can send JimH (Administrator) (http://yabb.jriver.com/interact/index.php?action=pm;sa=send;u=3)  a personal email with all the pertinent information of your transaction.

Title: Re: Failed redirection to registration info
Post by: John Gateley on May 27, 2005, 09:17:13 am

(already sent via e-mail).

The PayPal support page will handle this type of situation:

https://rover.jriver.com/cgi-bin/paypal_support.cgi

j

Title: Re: Failed redirection to registration info
Post by: Deivit on May 27, 2005, 09:36:57 am

John,

I knew that there was a "paypal support" page somewhere and tried to find the link to help morelia with his problem. However, I could not find it no matter where I looked for it... the faqs, the purchase page, the restore page, etc.

Perhaps the link is there and I just could not find it but, may I suggest that you place a link to it somewhere in a visible place?

Thank you.

-----
EDIT= Forget about it. Just found the link in the restore page  ;D

Title: Re: Failed redirection to registration info
Post by: pauls on May 27, 2005, 05:51:38 pm

Thanks everyone.  All sorted now.