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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Matthew on June 14, 2005, 04:00:21 pm

Title: MC11 Critical Error #31
Post by: Matthew on June 14, 2005, 04:00:21 pm

After installing numerous times (to stay up to date).
I got the Critical Error 31 now it exits in 2 mins 30 seconds.
Anyone know how to fix this error? here are my stats:


Media Center Registered 11.0.292 -- C:\Program Files\J River\Media Center 11\

Microsoft Windows XP 5.1  (Build 2600)
Intel Celeron 400 MHz MMX / Memory: Total - 8192 MB, Free - 4216 MB

Internet Explorer: 6.0.2600.0000 / ComCtl32.dll: 5.82 (xpclient.010817-1148) / Shlwapi.dll: 6.00.2600.0000 (xpclient.010817-1148) / Shell32.dll: 6.00.2600.0000 (xpclient.010817-1148) / wnaspi32.dll: 1.0.0.0 , ,  / Aspi32.sys: N/A

Ripping /   Drive D: JLMS    XJ-HD166S         Mode:Normal  Type:Auto  Speed:Max
  Digital playback: Yes /  Use YADB: Yes /  Get cover art: No /  Calc replay gain: Yes /  Copy volume: 32767
  Eject after ripping: Yes /  Play sound after ripping: No 

Burning /  No burners found.
  Test mode: No /  Eject after writing: Yes /  Direct decoding: Yes /  Write CD-Text: Yes
  Use playback settings: No /  Normalization: None

Title: Re: MC11 Critical Error #31
Post by: JimH on June 14, 2005, 04:02:43 pm

Did you try restoring your license?

www.jrmediacenter.com/purchase.html

Title: Re: MC11 Critical Error #31
Post by: Matthew on June 14, 2005, 04:20:12 pm

I did not need to because Media Center  "stores" the registration info in the registry. All my reg info is there.  Any new advise?

Title: Re: MC11 Critical Error #31
Post by: JimH on June 14, 2005, 04:21:54 pm

Try it.

Title: Re: MC11 Critical Error #31
Post by: Matthew on June 14, 2005, 05:50:40 pm

Okay, I tried to restore a licence but the website does not seem to load. on this computer  https://rover.jriver.com/cgi-bin/restore.cgi

Title: Re: MC11 Critical Error #31
Post by: LonWar on June 14, 2005, 06:52:23 pm

No problems loading here..... Firewall?
Are you using IE?

Title: Re: MC11 Critical Error #31
Post by: Matthew on June 14, 2005, 06:59:09 pm

I don't know what it is? Everytime I try to go to a site that has Https: it simply does not load. Its only on this computer tho. on my other comps it works fine. I dont think its a firewall issue.

Title: Re: MC11 Critical Error #31
Post by: JimH on June 14, 2005, 07:10:05 pm

Try using Internet Explorer.

Title: Re: MC11 Critical Error #31
Post by: bytestar on June 15, 2005, 06:10:06 am

restore functions here perfectly independently of the used Browser.  :)

But a Restore is not also necessarily if one its license well kept.  (safe deposit)  ::)

Title: Re: MC11 Critical Error #31
Post by: Matthew on June 15, 2005, 02:53:47 pm

Okay, I went to the restore website, I got the install key from another computer and I installed it
and, it saids: "License for Media Center was successfully installed!" after that I went to check and, the the error is still there. I still get Critical Error #31.
after 2 min 29 seconds. Any help would be Great.

Title: Re: MC11 Critical Error #31
Post by: Matt on June 15, 2005, 03:14:55 pm

Quote from: Matthew on June 15, 2005, 02:53:47 pm

Okay, I went to the restore website, I got the install key from another computer and I installed it
and, it saids: "License for Media Center was successfully installed!" after that I went to check and, the the error is still there. I still get Critical Error #31.
after 2 min 29 seconds. Any help would be Great.

Do a complete uninstall, reboot, reinstall.  Check for viruses and cracks if the error persists.

Title: Re: MC11 Critical Error #31
Post by: Matthew on June 15, 2005, 05:19:46 pm

Good news! Thanks for the advise matt. I did a complete uninstall of MC. I wonder why I never came up with that idea. Then
I deleted the the whole J River directory of Media Center 11. Then tried reinstalling
Bingo. That did the trick! Thanks :)